By utilizing vast amounts of real data obtained from each of our businesses both inside and outside the Group, we will create significant added value that will enrich people’s lives. It will also help realize a sustainable society and enhance corporate value.
In addition to our strengths in the insurance and nursing care businesses, we will combine real data － obtained through the launch of new digital businesses － with the know-how and technological capabilities of our partner companies, to provide subscription-based solutions externally that are not limited to conventional domains.
Through our Real Data Platform (RDP), we aim to help solve social issues and achieve medium-to long-term profit growth through the process of expanding profits in existing businesses, creating new customer value through collaboration among businesses, and ultimately forming an ecosystem.
Group CDO Message
Koichi Narasaki
Group CDO
Senior Executive Vice President and
Executive Officer
In contrast to virtual data generated on the Internet, the importance of so-called real data, which is tied to the actual lives of customers, will become even more important in the future. In addition to our core insurance and nursing care business, we will utilize real data from new digital businesses, as well as real data collected through external collaborations with other companies. We will also deploy the technology and expertise of Palantir, which has a proven track record at the global level, to build a one-of-a-kind RDP.
Through our RDP, we will encourage enterprises and government agencies to fundamentally transform their operations and management decisions in a data-driven manner. We believe this will enable us to increase our flexibility to address challenges in the socalled VUCA era and enhance our competitiveness to win on the global stage, which in turn will lead to enhance social value.
From our perspective, one of the significant aspects of our RDP is the creation of a software business model. By acquiring, utilizing, and analyzing real data, we will provide customers with subscription-based solutions to various social issues in the software business.
Ultimately, our goal is to become a solution provider that is considered indispensable to Japanese industry, and we are also looking to expand globally.
Focus Areas and Progress
Seeking to strengthen our contribution to the SDGs and realize our Management Philosophy of becoming “A Theme Park for Security, Health & Wellbeing,” we have selected five areas to focus on. In the future, we will leverage our unique business structure and strengths to swiftly deliver solutions, and implement those solutions to society through external sales and monetization.
Japan’s nursing care industry is facing two major social challenges: a widening supply–demand gap and rising social security costs stemming from growing demand from increasing number of elderly people and a shrinking labor force caused by falling birthrate. This will require an increase in both productivity and quality of nursing care services, and the Group has begun taking steps to address such issues.
The fee-based nursing home facilities operated by Sompo Care Inc. generate a variety of data, including daily information on care for residents, various vital records to monitor their physical condition, information obtained from sensors and other devices, and care schedules of facility operations. By integrating these data, which previously were stored in different locations, facility managers are now able to quickly gather information and make data-driven decisions. In this way, we have proven that it is possible to improve and optimize nursing care operations by utilizing data.
In addition to stepping up in-house development, we are now approaching outside nursing care providers to accumulate more data and know-how, with the aim of developing solutions externally.
We are also looking at collaboration with medical institutions, which have many things in common with nursing care facilities, as well as engagement with other third parties. We are proceeding with development in the hope that our system will become the standard ecosystem for the nursing care industry.
