Under the previous Mid-Term Management Plan, which was started in fiscal 2016, the company achieved steady growth based on the efforts that had been made by each business, accelerated new investments in growth areas and digital strategy for the future, and made steady progress in qualitative evolution toward the realization of “A Theme Park for Security, Health & Wellbeing.” The Domestic P&C Insurance Business worked on structural reform of the business foundation to strengthen the profitability of existing business as well as the development of new businesses. The Overseas Insurance and Reinsurance Business made progress toward the establishment of a global platform through reorganizing subsidiaries and expanding business scale through disciplined M&A, such as the acquisition of Endurance Specialty Holdings Ltd (now Sompo International Holdings Ltd.).
The Domestic Life Insurance Business developed and sold new products and services to transform into a health support enterprise centered around Insurhealth®. The Nursing Care & Healthcare Business implemented measures to improve the service quality and productivity of existing nursing facilities, as well as worked on human resource development Initiatives in the digital field were stepped up, with proactive formation of partnerships with a variety of players and appointing external talent.
Nursing Care & Healthcare Business
Ensuring stable profits by
boosting quality and productivity |
- Early-stage profitability for the nursing business
- Development of dementia services
- Improving occupancy rate
- Improving quality and productivity
- Securing talent by enhancing benefits
- Development of internal management system
- Merger of subsidiaries in the nursing business
Future challenges
- Closing the supply-demand gap in the industry
- External offering of expertise
*1: After the announcement of the previous Mid-Term Management Plan (May 26, 2016) to the end of March 2021; source: Bloomberg
*2: Sompo Japan (excl. CALI, household earthquake) E/I combined ratio (=E/I loss ratio + net expense ratio)
*3: Insurhealth®: a new, unprecedented value that combines preparing for “just in case” scenarios (insurance) with functions that support everyday life (healthcare)