SOMPO's Materiality
Faced with increasingly complex social issues driven by macrotrends, such as a declining birthrate and aging population, increasingly severe natural disasters, and advances in AI and other technology, the Sompo Group believes that transforming the organization itself and creating value by anticipating the future are essential. Amid such changes in the environment, we have identified five areas of materiality as priority issues to be addressed in realizing our Purpose—“For a future of health, wellbeing and financial protection”—through sustainable growth.
Materiality Identification Process
[Step 1] Identifying Issues
We comprehensively identified issues based on international guidelines, the SDGs, the Group's strategy, and significant risks that could impact our management.
[Step 2] Prioritizing Issues
For the issues identified in Step 1, we conducted quantitative and qualitative assessments of their impact on our company and on society. We then mapped and prioritized these issues through both dialogue with external stakeholders (including customers, investors, NGOs, partners such as insurance agencies, and experts) and internal employee and management discussions.
Mapping of Issues (As of March 2026)*1
- With regard to issue identification and prioritization, we perform an annual analysis to confirm whether revisions are necessary, taking into account changes in the external environment, the Group’s business strategies, and requests from stakeholders.
[Step 3] Identifying Materiality*2
Following Steps 1 and 2, we identified the following five material issues.
*2 Following discussions at the Group Sustainable Management Committee, the Materiality has been approved by the Group CEO (Director) and reported to the Board of Directors.
[Step 4] Linking Issues with Strategies and KPIs
For each material issue, we will define the specific SOMPO businesses, strategies, and initiatives that should address it, and establish corresponding financial and non-financial KPIs.
