Major ESG Data

General Information on ESG Data

To identify our ESG-related issues, we have conducted ESG surveys targeting our Group companies since fiscal year 2011. The tables below show our major ESG data, as obtained from the survey results. The survey is conducted on Sompo Holdings and its consolidated companies in and outside Japan.

●Organizations surveyed in FY2019
Company Name
Sompo Holdings, Inc.
Sompo Japan Insurance Inc.*1
Sompo Japan Partners Inc.*3
Sompo Himawari Life Insurance Inc.*4
Sompo Care Inc.
Sompo Health Support Inc.
Sompo Risk Management Inc.
Sompo Asset Management Co.,Ltd.*5
Sompo Japan DC Securities Inc.*6
Sompo International Holdings
Sompo Sigorta
Sompo Holdings(Asia) Pte. Ltd. <Singapore>
Sompo Insurance Singapore Pte. Ltd.<Singapore>
Berjaya Sompo Insurance Berhad <Malaysia>
PT Sompo Insurance Indonesia <Indonesia>
Sompo Insurance China Co., Ltd. <China>
Nipponkoa Insurance Company(China)Limited <China>
Sompo Hong Kong
Sompo Seguros
Sompo Saude
50 other companies
  1. Sompo Japan Insurance Inc., formerly known as Sompo Japan Nipponkoa Insurance Inc., changed its name in April 1, 2020.
  2. SAISON AUTOMOBILE AND FIRE INSURANCE COMPANY, LIMITED and Sonpo 24 Insurance Company Limited merged on July 1, 2019 with SAISON AUTOMOBILE AND FIRE INSURANCE COMPANY, LIMITED being the surviving company.
  3. Sompo Japan Partners Inc., formerly known as Sompo Japan Nipponkoa Insurance Services Inc., changed its name in April 1, l 2020.
  4. Sompo Himawari Life Insurance Inc., formerly known as Sompo Japan Nipponkoa Himawari Life Insurance, Inc., changed its name in October 1, 2019.
  5. SOMPO ASSET MANAGEMENT CO., LTD., formerly known as SOMPO JAPAN NIPPONKOA ASSET MANAGEMENT CO., LTD., changed its name in April 1, 2020.
  6. Sompo Japan DC Securities Inc., formerly known as Sompo Japan Nipponkoa DC Securities Inc., changed its name in April 1, 2020.

●Scope of the report and coverage ratio

Scope of the report by category Coverage ratio based on sales revenue*1
Consolidated companies in Japan Sompo Japan 82.2% 100%
Other group companies
Overseas consolidated companies 17.8%
  1. Formula for coverage ratio

To disclose ESG data that includes our consolidated subsidiaries engaged in various types of businesses (including insurance and financial business, and nursing and healthcare business), this report uses sales revenues as the basis to calculate coverage ratios.

●Reporting period

[1]Companies with head office in Japan
Unless otherwise stated, data reported are for fiscal year 2019(April 2019 to March 2020).

[2]Companies other than [1]
Unless otherwise stated, data reported are for calendar year 2019 (January to December 2019).

Group Employee Data

Number of employees (by employment status)
Male Female Total
Regular employees 19,863 27,568 47,431
Temporary employees 1,513 13,281 14,794
Total 21,376 40,849 62,225
Number of employees (by region)
Japan Asia & Middle East Europe & Americas Total
Regular employees 40,832 1,863 4,736 47,431
Temporary employees 14,713 21 60 14,794
Total 55,545 1,884 4,796 62,225
  • Sompo International is active in several countries, and is counted in the Europe & North America region here.

Additional Information Concerning Reporting of Greenhouse Gases (GHGs)

  • Since fiscal year 2012 we have been receiving annual third-party verification by a certification body.
  • Although maximum attention is paid to accuracy and validity, calculation methods that are considered to be reasonable and versatile are adopted for activities for which quantification is difficult.
  • The scope of calculation is as indicated by the coverage ratio and the list of reporting companies for each data item.
  • Scope 1 emissions, as appearing in the data below, are direct GHG emissions from sources owned or controlled by the Group, such as emissions from the use of gas and gasoline. Scope 2 emissions are indirect GHG emissions resulting from the generation at power stations and other external sites of electricity and heat that are purchased by the Group. Scope 3 emissions are indirect GHG emissions other than Scope 2 emissions that are generated in any part of the value chain of the Group.
  • The table below shows activity items subject to calculation.
Scope Category Activity items subject to calculation
Scope 1 Direct emissions City gas consumption, class A heavy oil consumption, kerosene consumption, LPG consumption, fuel consumption by company fleets
Scope 2 Indirect emissions from energy sources Electricity consumption, heat (steam) consumption
Scope 3 Purchased products and services Paper consumption, servers, municipal water
Activities in connection with fuels and energy (other than Scopes 1 and 2) City gas consumption, class A heavy oil consumption, kerosene consumption, LPG consumption, fuel consumption by company fleets, electricity consumption, heat (steam) consumption
Transportation / delivery (upstream) Mail, home delivery, interoffice mail, office relocation, employee residence relocation
Waste generated from business activities Industrial waste, general waste
Business trips Domestic (sales, trips, new appointments, overnight or longer stays), international (trips, new appointments, overnight or longer stays)
Commuting of employees Train, bus, private car

Environmental Performance Data

  1. The Group has been received an annual Assurance Statement by a third-party certification organization. The coverage of the survey is as follows.
    FY2015: consolidated subsidiaries and some important subsidiaries in our Group
    FY2016–2017: Sompo Holdings and consolidated subsidiaries

Note that during the process of data collection for FY2019, data collection and calculation for the periods before FY2018 were reexamined and recalculated as well.

●FY2019 GHG Reduction Investment Cost and Effect
Item Amount Invested(JPY) Investment Effect(JPY) Reduction in CO2(mtCO2e)
Scope1&Scope 2 715,518,280 99,891,707 5,734

Note: The amount invested in FY2019 is mainly the total cost of energy-saving construction work, such as work to upgrade air conditioning equipment in our Group-owned buildings. The investment effect is calculated based mainly on the reduction in the consumption of electricity as a result of energy-saving construction work on our Group-owned buildings.

Social Performance Data

  1. Data from main business companies in Japan (as of April 1, 2020) and overseas consolidated subsidiaries (as of December 31, 2019).
  2. Data from consolidated companies in Japan do not include nursing care business and overseas consolidated companies.
  3. Sompo Japan conducts customer satisfaction survey to customers who were involved in car accidents by sending them questionnaire upon insurance payment.
  4. Total number of Group employees and agency employees.

*5    Breakdown/Type of Contributions in FY2019                                                           (Currency: JPY)

Cash contributions 2,031,288,146
Time: employee volunteering during paid working hours - Converted into money based on labor cost 27,443,750
In-kind giving: product or services donations, projects/partnerships or similar 55,485,500
Management overheads 556,855

●Amount of Contributions to Initiatives in FY2019
We make monetary contribution to the following organizations as part of our commitment to initiatives in Japan and the world as well as to help resolve global social issues through business activities.

Organization WBCSD UNGC UNEP FI, PRI Keidanren Committee on Nature Conservation (KCNC)
Each Contribution 9,020,000 1,100,000 3,550,630 2,000,000

●Fair compensation system
Salaries are determined in accordance with role-based ranks which reflect the role and responsibility of each employee. Ranking system is structured so employees will be promoted based on their roles, responsibilities and how much they have contributed to the Group’s performance. Note that same compensation system is applied to both male and female employees, thus there is no gender pay gap in the Group.

Main job classifications Basic salary (average) Male:Female ratio (compensation system)
Officers JPY24,700,000 1 : 1
Managers JPY9,200,000 1 : 1
Non-managerial positions JPY4,800,000 1 : 1
  • These figures represent average basic salary for employees in each of the main job classifications at Sompo Japan.

Governance Data

●Overall approach

Our Group is continuously engaged in further improvement of company governance in accordance with the Corporate Governance Code to raise medium-term company value and promote continuous Group growth. We transitioned to “Company with committees” in June 2019 as a part of strengthening our corporate governance system.

We enforce each and every principle of the Corporate Governance Code. We comply with the recommendation that, if a listed company believes it necessary to appoint at least one-third of directors as independent outside directors, it should appoint a sufficient number of independent outside directors (CG Code Principle 4.8), and as of the closing of our 10th Ordinary General Meeting of Shareholders, more than half of our directors (nine out of 12) were outside directors. Of these, 11 are Japanese, one is non-Japanese, nine are men, and three are women. Additionally, the average term of office (including period as a member of Audit & Supervisory Board) is 3.5 years.

Please see our Corporate Governance Overview for information on our fundamental principles and other information related to Corporate Governance.

Furthermore, at Sompo Holdings’ group company Sompo Asset Management, the Standards for Exercising Voting Rights for Domestic Stocks based on our Proxy Voting Guidelines lays out specific decision-making criteria that deems a candidate ineligible when either 1 or 2 below applies, and in principle we will dissent against such candidate’s appointment.

(1) A person with lower than 75% attendance rate at Board of Directors meetings, without justifiable reason
(2) A person who serves as outside director or outside auditor at five companies or more simultaneously, and who has lower than 80% attendance rate at Board of Directors meetings 

We will continue to strengthen our company’s corporate governance system based on these kinds of principles.

●Number of meetings held by the Board of Directors and the Board of Corporate Auditors as well as the participation status of the Board Members

Record of the meetings of Board of Directors and Audit & Supervisory Board in FY2018 under the structure of a "Company with Audit & Supervisory Board"

Board of Directors meetings Held 10 times
Attendance: 100% of Directors, 100% of Audit & Supervisory Board Members
Audit & Supervisory Board meetings Held 14 times
Attendance: 100%

●Compensation for Directors and Audit & Supervisory Board Members (FY2019)

●Ratio between CEO compensation and employee average compensation
Ratio of CEO compensation to employee average compensation is as follows:follows

Total CEO compensation Employee compensation
(average amount)
JPY326,000,000 JPY11,069,985 29.44 : 1
●Briefings for investors and analysts (FY2019)
Briefings Times
Briefings (IR meetings) for institutional investors, analysts 2
Conference calls for institutional investors, analysts 2
Conferences organized by securities companies 3
Individual meetings 274
Briefings for individual investors 8
●Number of voting rights and shares outstanding
Classification Number of shares
Number of voting rights
Shares without voting rights
Shares with restricted voting rights (Treasury stock, etc.)
Shares with restricted voting rights (Others)
Shares with full voting rights
(Treasury stock, etc.)
(Treasury stock held)
Commons stock 8,152,000
(Crossholding stock)
Commons stock: 1,800
Shares with full voting rights
Commons stock: 363,970,000 3,639,700
Shares less than one unit Commons stock: 1,306,689 Shares less than one unit (100 shares)
Total number of shares outstanding
Total voting rights owned by all shareholders 3,639,700

(Notes) 1 The number of “Shares with full voting rights (Others)” includes 1,000 shares of common stock (10 units of voting rights) in the name of Japan Securities Depository Center, Inc., and 1,053,400 shares of the Company’s common stock (10,534 units of voting rights) held by Mizuho Trust & Banking Co., Ltd. (retrusted to Trust E account at Trust & Custody Services Bank, Ltd.) under Board Benefit Trust (BBT). These 10,534 units of voting rights are not exercised.
2 Number of common stock in “Shares less than one unit” includes 7 shares of treasury stock held by the Company, 76 shares in the name of Japan Securities Depository Center, Inc. and 63 shares in crossholding stock (held by Daisho Sangyo Co., Ltd.).

●Compliance training
Item Unit FY2017 FY2018 FY2019 Companies covered
Consolidated companies in Japan Overseas consolidated companies
Sompo Japan Other group companies
Ratio of employees who received compliance training % 91.7% 90.5% 96.4%
  • Data from consolidated companies in Japan do not include nursing care business.

●Customer privacy protection

Sompo Japan confirms matters regarding invasion of customer privacy internally.
The number of claims received in relation to leakage of customer’s personal information (such as loss or unintentional disposal) in FY2019 was 167.
Sompo Japan treats incidents that the Company became aware of internally as claims and ensures appropriate actions are taken, such as notifying outside parties.