Major ESG Data

General Information on ESG Data

To identify our ESG-related issues, we have conducted ESG surveys targeting our Group companies since fiscal year 2011. The tables below show our major ESG data, as obtained from the survey results. The survey is conducted on Sompo Holdings and its consolidated companies in and outside Japan.

●Organizations surveyed in FY2021
Company Name
Sompo Holdings, Inc.
Sompo Japan Insurance Inc.
Sompo Japan Partners Inc.
Mysurance Inc.
Sompo International Holdings Ltd.
Endurance Specialty Insurance Ltd.
Endurance Assurance Corporation
Endurance Worldwide Insurance Limited
SI Insurance (Europe), SA
Sompo Japan Sigorta Anonim Sirketi
Sompo Holdings (Asia) Pte. Ltd.
Sompo Insurance Singapore Pte. Ltd.
Berjaya Sompo Insurance Berhad
PT Sompo Insurance Indonesia
Sompo Insurance China Co., Ltd.
Sompo Insurance (Hong Kong) Company Limited
Sompo Seguros S.A.
Sompo Himawari Life Insurance Inc.
Sompo Care Inc.
Sompo Warranty Inc.
SOMPO Light Vortex Inc.
Sompo Asset Management Co.,Ltd.
Sompo Japan DC Securities Inc.
Sompo Risk Management Inc.
Sompo Health Support Inc.
Other 47 companies

●Scope of the report and coverage ratio

Scope of the report by category Coverage ratio based on sales revenue*1
Consolidated companies in Japan Sompo Japan 73.5% 56.8% 100%
Other group companies 16.7%
Overseas consolidated companies 26.5%
  1. Formula for coverage ratio

To disclose ESG data that includes our consolidated subsidiaries engaged in various types of businesses (including insurance and financial business, and nursing and healthcare business), this report uses sales revenues as the basis to calculate coverage ratios.

●Reporting period

[1]Companies with head office in Japan
Unless otherwise stated, data reported are for fiscal year 2021 (April 2021 to March 2022).

[2]Companies other than [1]
Unless otherwise stated, data reported are for calendar year 2021 (January to December 2021).

Group Employee Data

Number of employees (by employment status)
Male Female Total
Regular employees 19,879 27,897 47,776
Temporary employees 1,452 12,671 14,123
Total 21,331 40,568 61,899
Number of employees (by region)
Japan Asia & Middle East Europe & North・South America Total
Regular employees 40,284 2,420 5,072 47,776
Temporary employees 14,051 26 46 14,123
Total 54,335 2,446 5,118 61,899
  1. Number of employees by region is calculated based on the locations of consolidated companies under Sompo International.
  2. Employees of Sompo Japan, of which 99.91% are Japanese nationals, 0.08% are Asian nationals, and 0.01% are U.S. or European nationals.

Reporting of Greenhouse Gases (GHGs)

  • Since fiscal year 2012 we have been receiving annual third-party verification by a certification body.
  • Although maximum attention is paid to accuracy and validity, calculation methods that are considered to be reasonable and versatile are adopted for activities for which quantification is difficult.
  • The scope of calculation is as indicated by the coverage ratio and the list of reporting companies for each data item.
  • Scope 1 emissions, as appearing in the data below, are direct GHG emissions from sources owned or controlled by the Group, such as emissions from the use of gas and gasoline. Scope 2 emissions are indirect GHG emissions resulting from the generation at power stations and other external sites of electricity and heat that are purchased by the Group. Scope 3 emissions are indirect GHG emissions other than Scope 2 emissions that are generated in any part of the value chain of the Group.
  • The table below shows activity items subject to calculation.
Scope Category Activity items subject to calculation
Scope 1 Direct emissions City gas consumption, class A heavy oil consumption, kerosene consumption, LPG consumption, fuel consumption by company fleets
Scope 2 Indirect emissions from energy sources Electricity consumption, heat (steam) consumption
Scope 3 Purchased products and services Paper consumption, servers, municipal water
Activities in connection with fuels and energy (other than Scopes 1 and 2) City gas consumption, class A heavy oil consumption, kerosene consumption, LPG consumption, fuel consumption by company fleets, electricity consumption, heat (steam) consumption
Transportation / delivery (upstream) Mail, home delivery, interoffice mail, office relocation, employee residence relocation
Waste generated from business activities Industrial waste, general waste
Business trips Domestic (sales, trips, new appointments, overnight or longer stays), international (trips, new appointments, overnight or longer stays)
Commuting of employees Train, bus, private car

Environmental Performance Data

●Environmental Data
Item Unit FY2019 FY2020 FY2021 Companies covered Verified
Consolidated companies in Japan Overseas consolidated companies
Sompo Japan Other group companies
GHG (Scope 1) t-CO2e 34,758 30,357 26,663
GHG (Scope 2) t-CO2e 147,755 140,694 121,882
GHG (Scope 3) t-CO2e 107,229 85,630 79,506
GHG (Scope 1-3) Total *1 t-CO2e 289,748 256,678 228,051
Total GHG emissions per employee t-CO2e 4.66 4.09 3.68
City gas consumption m3-N 3,540,788 3,308,645 3,533,791
Class A heavy oil consumption kℓ 195 193 161
Kerosene consumption kℓ 243 229 274
LPG consumption t 1,730 1,649 259
Fuel consumption by company fleets kℓ 8,571 7,050 7,069*2
Electricity consumption kWh 304,203,466 296,465,353 280,376,417
Heat (steam) consumption MJ 92,018,627 91,529,224 89,600,884
Paper consumption t 8,129 6,821 5,771
Clean water usage kℓ 349,465 247,222 1,727,914*3
Wastewater discharge kℓ 326,872 223,481 1,747,207*3
Total waste generation t 16,958 13,916 13,454
Recycled waste t 4,816 3,253 3,755
Total waste disposed t 16,958 13,916 13,454
Break down of total waste disposed landfill t 69 73 595
Incineration (with thermal) t 16,865 13,834 12,843
Incineration (without thermal) t 24 9 13
Other Dispositions t 0 0 4
Disposal method unknown t 0 0 0
CO2 emission relating to business travel t-CO2e 21,960 6,514 7,457
Total floor space*4 m2 1,517,474 1,499,409 1,465,009
Share of green purchasing % 52.2% 52.3% 47.0%
Human development of environmental field Attendees of open Lectures on the Environment*5 Persons 1,173 7,176 5,610 - - -
Participants of CSO Learning Scholarship Program Persons 55 43 78 - - -
Participants of SAVE JAPAN Project*6 Persons 2,652 1,502 907 - - -
  1. The Group has been received an annual Assurance Statement by a third-party certification organization. The coverage of the survey is Sompo Holdings, Inc., and main consolidated subsidiaries, and in the process of data collection in FY2021, we reviewed and recalculated the data collected and calculated prior to FY2020.
  2. Sompo International acquired Diversified Crop Insurance Services in December 2020 and increase in the number of its owned vehicles.
  3. Includes Sompo Care from FY2021.
  4. It includes the results of Sompo Holding and its domestic and overseas consolidated subsidiaries, excluding Sompo Care.
  5. In FY2020, we switched from face-to-face programs to online programs.
  6. Includes online event participants.

●GHG emissions from investments and loans (Scope 3, Category 15)
We calculate the GHG emissions of the companies to which our group invest, using a calculation method that is being studied and developed by the Partnership for Carbon Accounting Financials (hereinafter referred to as PCAF), and targets the GHG emissions reductions.
The scope of the calculation is Scope 1 and Scope 2 GHG emissions of companies issuing listed equities and corporate bonds for which the calculation method has been developed by the PCAF.

Asset class Unit FY2019 FY2020
Listed Equities Total GHG emission t-CO2e 1,013,157 948,530
Weighted average carbon intensity of investee(WACI*1 t-CO2e/Million USD 119.60 100.58
Corporate Bonds Total GHG emission t-CO2e 1,059,379 906,207
Weighted average carbon intensity of investee(WACI) t-CO2e/Million USD 121.07 133.77
  1. Abbreviation for Weighted Average Carbon Intensity
  2. Calculated using data provided by MSCI ESG Research for Scope 1 and Scope 2 listed equities and corporate bonds in Japan and overseas (Coverage) 93 % of listed equities and 84% of corporate bonds in FY2019, 93 % of listed equities and 85% of corporate bonds in FY2020 on a market value basis.).
  3. GHG emissions are our company's share of the investee's EVIC (Enterprise Value Including Cash: Corporate Value Including Cash) base, and WACI is the weighted average of GHG emissions per unit of sales for each investee's portfolio holdings.
  4. This report contains information (the “Information”) sourced from MSCI Inc., its affiliates or information providers (the “MSCI Parties”) and may have been used to calculate scores, ratings or other indicators. The Information is for internal use only, and may not be reproduced/redisseminated in any form, or used as a basis for or a component of any financial instruments or products or indices.
    The MSCI Parties do not warrant or guarantee the originality, accuracy and/or completeness of any data or Information herein and expressly disclaim all express or implied warranties, including of merchantability and fitness for a particular purpose.
    The Information is not intended to constitute investment advice or a recommendation to make (or refrain from making) any investment decision and may not be relied on as such, nor should it be taken as an indication or guarantee of any future performance, analysis, forecast or prediction.
    None of the MSCI Parties shall have any liability for any errors or omissions in connection with any data or Information herein, or any liability for any direct, indirect, special, punitive, consequential or any other damages (including lost profits) even if notified of the possibility of such damages.
  5. Numerical data may be adjusted retroactively.
●Environmental Accounting (FY2021 GHG Reduction Investment Cost and Effect)
Item Amount Invested(JPY) Investment Effect(JPY) Reduction in GHG(tCO2e)
Scope1 & Scope2 1,205,315,000 116,674,630 414.4

Note: The amount invested in FY2021 is mainly the total cost of energy-saving construction work, such as work to upgrade air conditioning equipment in our Group-owned buildings. The investment effect is calculated based mainly on the reduction in the consumption of electricity as a result of energy-saving construction work on our Group-owned buildings.

Social Performance Data

●Social Performance Data
Item Unit FY2019 FY2020 FY2021 Companies covered Verified
Consolidated companies in Japan Overseas consolidated companies
Sompo Japan Other group companies
Executive or higher*1 Male Persons 214 188 355
Female Persons 16 19 35
Total Persons 230 207 390
Department manager level or higher but lower than executive*1 Male Persons 837 821 1,103
Female Persons 164 178 229
Total Persons 1,001 999 1,332
Section manager level or higher but lower than department manager level*1 Male Persons 2,642 3,014 3,926
Female Persons 794 1,060 1,614
Total Persons 3,436 4,074 5,540
Ratio of female employees in managerial positions*2 % 23.8% 24.2% 26.8%
Share of female in management positions in revenue-generating functions*3 % 18% 22.0% 24.1%
Share of female in STEM-related positions*4 % 36.9% 32.2% 41.0%
Ratio of employees with disabilities*2 % 2.29% 2.37% 2.45%
Union membership rate % 98.0% 98.0% 97.9%
Total number of new employee hires/Ratio of female Male Persons 1,590 1,243 1,641
Female Persons 4,504 3,720 3,896
Total Persons 6,094 4,963 5,537
Ratio of Female % 73.9% 75.0% 70.4%
managerial position Persons 60 41 149
Non-managerial position Persons 6,034 4,922 5,388
Total Persons 6,094 4,963 5,537
Number of employees who took childcare leave*5 Male Persons 377 443 516
Female Persons 2,045 2,090 2,005
Total Persons 2,422 2,533 2,521
Average number of days taken off work for childcare leave by employees Male Days 5.6 6.8 8.6
Female Days 183.0 183.6 178.8
Childcare support systems Number of employees using the shorter work hour system + Number of employees using the earlier / later work hour system Days 2,724 2,839 2,900
Number of employees who took family care leave Male Persons 50 22 32
Female Persons 90 70 71
Total Persons 140 92 103
Number of employees using telecommuting system Persons 13,241 31,008 28,769
Number of employees who used flextime work system Persons 2,354 4,333 3,941
Ratio of flextime work system use % 6.8% 12.3% 11.6%
Ratio of paid vacation use % 67.0% 70.8% 72.9%
Occupational accident frequency rate % 5.71% 6.07% 5.44%
Total days lost due to absenteeism Days 63,690 59,980 59,037
Absentee Rate % 0.42% 0.39% 0.39%
Ratio of overtime work % 10.9% 10.4% 11.2%
Employee turnover rate(all) Total turnover rate % 11.2% 10.5% 11.5%
Voluntary turnover rate % 8.3% 7.8% 8.0%
Employee turnover rate (Excluding Nursing Care Business) Total turnover rate % 7.9% 6.8% 9.1%
Voluntary turnover rate % 4.0% 3.0% 4.0%
Employee turnover rate (Nursing Care Business only) Total turnover rate % 18.0% 17.3% 15.7%
Voluntary turnover rate % 17.2% 16.5% 15.0%
Employee Engagement*6 Japan Point 3.27 3.34 3.46
Overseas Point 3.81 4.02 4.02
Customer Satisfaction Rate *7 % 89.1% 89.1% 89.2%
Number of volunteers from employees*8 Persons 39,297 29,730 9,075
Amount of money the company contributed to corporate citizenship/ philanthropic activities JPY 2,031,288,146 1,830,737,862 1,467,676,195*9
  1. For FY2019 and FY2020, the number of employees at domestic and overseas consolidated companies are counted. For FY2021, the number of employees at domestic group companies and overseas consolidated companies are counted.
  2. Data from domestic companies (as of April 1st) and overseas consolidated companies (as of December 31).
  3. We count managers in departments involved in the output of products and services such as sales excluding support functions such as HR, Legal, IT.
  4. We count STEM(Science, Technology, Engineering, or Mathematics) related employees who have skills on mathematic or IoT such as actuaries, web developer, etc.
  5. We have a provision for paid maternity and paternity leave over and above the legal requirement.
  6. We use Q12 provided by Gallup in our engagement surveys.
  7. Sompo Japan conducts customer satisfaction survey to customers who were involved in car accidents by sending them questionnaire upon insurance payment.
  8. Total number of Group employees and agency employees.

*9    Breakdown/Type of Contributions in FY2021(Currency: JPY)

Cash contributions 1,467,676,195
Time: employee volunteering during paid working hours - Converted into money based on labor cost 3,109,375
In-kind giving: product or services donations, projects/partnerships or similar 51,480,000
Management overheads 612,540

Contributions for trade associations or tax-exempt groups: JPY 147,841,122

●Category of Contribution in FY2021

Charitable Donations 9.7%
Community Investment 86.4%
Commercial Initiatives 3.8%
TOTAL 100%

●Amount of Contributions to Initiatives in FY2021
We make monetary contribution to the following organizations as part of our commitment to initiatives in Japan and the world as well as to help resolve global social issues through business activities.

(Currency: JPY)

Purpose Addressing social issues by cooperating with below initiatives
Organization WBCSD UNGC Council for
Better Corporate
Amount of Contribution 12,033,000 1,110,000 220,000 2,672,355 1,320,925
●Workforce Breakdown(Gender)
Item Unit FY2021 Companies covered*
Consolidated companies in Japan Overseas consolidated companies
Sompo Japan Other group
<30 years old Persons 2,883
30-50 years old 10,590
>50 years old 4,938
Total 18,411
  • Data covers regular employees of Sompo Holdings, Sompo Japan, and Himawari Life.
●Training & Development Inputs
Item Unit FY2021 Companies covered*
Consolidated companies in Japan Overseas consolidated companies
Sompo Japan Other group companies
Average hours per person of training and development Hours 5.38
Average amount spent per person on training and development JPY 7,591
  • Data covers the amount of Sompo Japan, and Himawari Life.

●Fair compensation system
Salaries are determined in accordance with role-based ranks which reflect the role and responsibility of each employee. Ranking system is structured so employees will be promoted based on their roles, responsibilities and how much they have contributed to the Group’s performance. Note that same compensation system is applied to both male and female employees, thus there is no gender pay gap in the Group.

Main job classifications Male:Female ratio (compensation system)
Officers 1 : 1
Managers 1 : 1
Non-managerial positions 1 : 1
  • These figures represent average basic salary for employees in each of the main job classifications at Sompo Japan for FY2021.

Governance Data

Our Corporate Governance Overview for information on our fundamental principles and other information related to Corporate Governance.

●Number of meetings held by the Board of Directors and the Board of Corporate Auditors as well as the participation status of the Board Members

Record of the meetings of Board of Directors in FY2021.
Board of Directors meetings Held: 13 times
Attendance*: 98.0% of Directors
  • In principle, all board members are required to attend all board of directors meeting.

●Compensation for Directors and Audit & Supervisory Board Members (FY2021)

●Ratio between CEO compensation and employee average compensation
Ratio of CEO compensation to employee average compensation is as follows:follows

(Currency: JPY)

Total CEO compensation Employee compensation
(average amount)
432,000,000 11,284,115 38.29:1
●Briefings for investors and analysts (FY2021)
Briefings Times
Briefings (IR meetings) for institutional investors, analysts 2
Conference calls for institutional investors, analysts 2
Conferences organized by securities companies 7
Individual meetings 279
Briefings for individual investors 4
●Number of voting rights and shares outstanding
Classification Number of shares
Number of voting rights
Shares without voting rights
Shares with restricted voting rights (Treasury stock, etc.)
Shares with restricted voting rights (Others)
Shares with full voting rights
(Treasury stock, etc.)
(Crossholding stock)
Commons stock: 1,800
Shares with full voting rights
342,399,900 3,423,999
Shares less than one unit 1,162,289 Shares less than one unit (100 shares)
Total number of shares outstanding 347,698,689
Total voting rights owned by all shareholders 3,423,999

1 The number of “Shares with full voting rights (Others)” includes 1,000 shares of common stock (10 units of voting rights) in the name of Japan Securities Depository Center, Inc., and 961,300 shares of the Company’s common stock (9,613 units of voting rights) held by Mizuho Trust & Banking Co., Ltd. (retrusted to Custody Bank of Japan, Ltd.) under Board Benefit Trust (BBT). These 9,613 units of voting rights are not exercised.
2 Number of common stock in “Shares less than one unit” includes 40 shares of treasury stock held by the Company, 76 shares in the name of Japan Securities Depository Center, Inc. and 63 shares in crossholding stock (held by Hitz Insurance Service Corporation).

●Compliance training
Item Unit FY2019 FY2020 FY2021 Companies covered
Consolidated companies in Japan Overseas consolidated companies
Sompo Japan Other group companies
Ratio of employees who received compliance training % 98.8 97.5 98.3
  • Excluding the data of Sompo Care Inc

●Cybersecurity oversight system
The Group established a risk control system based on the “Basic Policy on Sompo Group ERM (Strategic Risk Management)” set out by the Board of Directors, and classifies risks that may have a significant impact on the Group as “material risks”. The Group Chief Risk Officer (CRO) carries out an exhaustive assessment of risks of each business, regularly reports the risk management status to the Managerial Administrative Committee (MAC), Board of Directors, etc. and verifies the efficacy of countermeasures taken. The Chief Information Officer (CIO) is in charge of taking countermeasures for system failures, including cyberattacks, as material risk at the Group ERM Committee.
It is essential to address cyber risks that increase in response to technological advances and changes in the environment to deliver “security and health” which the Group values to customers, business partners, and shareholders. We also established the "Basic Policy on Group Cybersecurity", and are trying to establish an efficient and effective cyber risk management system for the entire Group based on the understanding that cybersecurity initiative is corporate social responsibility.
Moreover, we established a Cybersecurity Group as a specialized organization in the IT Strategy Planning Department to deal with cyber risks that are becoming more sophisticated and complicated every day, and are working on developing strategies and strengthening security across the Group. The major mission of this group of specialists is to jointly manage cyber risks with the persons responsible for cybersecurity at each Group company in both normal times and emergencies, and improve the levels of maturity on a Group-wide basis, while carrying the function of the Computer Security Incident Response Team (CSIRT) of SOMPO Holdings.
We will closely align cybersecurity with business strategy and IT strategy, turn it into competitive advantage in each business, and realize digital transformation in a secure and safety manner.

●Whistleblowing System
The number of whistleblowing cases which the group received in FY2021 was as below.

Item Unit FY2021 Companies covered
Consolidated companies in Japan Overseas consolidated companies
Sompo Japan Other group companies
Number of whistleblowing cases cases 256*
  • The number of reports and consultations regarding human rights violations, including harassment, received in FY2021 was 175 (including questionable cases). Also, there were no significant cases of violations involving the payment of fines to the authorities in FY2021.

●Customer privacy protection
Sompo Japan takes appropriate actions within the organization, such as treating what was recognized in the company as a complaint and reporting it to external related party. The table below shows the number of complaints for which we were able to confirm the facts out of the total complaints about customer privacy violation received in FY2021.

<FY2021: Number of complaints received about personal information>
Item Overview Number of complaints received
Misdelivery Delivery to the wrong person 33
Third party disclosure Disclosure of confidential information to third party without the prior consent 23
Other Personal information-related complaints other than the above 40
Annual total 96
  • The number of complaints received from the regulatory authority was zero regarding the above.
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