CSR Milestones and Their Impacts

The Group’s social responsibility initiatives have evolved with the times. This section shows our major CSR milestones and their impacts to date.


  • ◇This symbol indicates major events in the world.

1965Started the “Yellow Badge Donation” program

1976Established the Yasuda Kasai Fine Art Foundation (now Sompo Fine Art Foundation)
Opened the Seiji Togo Memorial Yasuda Kasai Museum of Art (now Sompo Museum of Art)

1977Established the Yasuda Fire & Marine Foundation (now Sompo Welfare Foundation)

1987Started to publicly exhibit “Sunflowers” by Van Gogh

1989Opened Himawari Hall puppet theater in Nagoya

1990Established Environmental Risk Management Office

1991Established the Nipponkoa Welfare Foundation (now Sompo Welfare Foundation)

1992◇United Nations Conference on Environment and Development (Earth Summit) in Rio de Janeiro
Then President of Yasuda Fire & Marine Insurance Company (now Sompo Japan) participated as head of the Nippon Keidanren delegation.

1993 Started holding Public Seminars on the Environment
Established an employee volunteer organization
Introduced volunteer work leave

1995Signed UNEP FI Statement of Environmental Commitment by the Insurance Industry

1996Volunteer employees established a social contribution fund

1997Acquired ISO 14001 certification (as first Japanese financial institution)

1998Started to publish an environmental report (as first Japanese financial institution)
Launched consultation services for acquiring ISO 14001 certification
Started forest management programs

1999Established the Yasuda Fire & Marine Environment Foundation (now Sompo Environment Foundation)
Launched Sompo Japan Green Open (SRI fund)

2000Started CSO Learning Scholarship Program

2002◇World Summit on Sustainable Development held in Johannesburg
Signed WBCSD Financial Sector Statement
Held first CSR stakeholder meeting

2004Launched Sompo Japan SRI Open (SRI fund)
Started BCM (Business Continuity Management) consultation services

2005Established Healthcare Frontier Japan Inc. (now Sompo Health Support Inc.)
Joined the Carbon Disclosure Project (now CDP)
Started offering organizational support for civil society groups

2006Joined the United Nations Global Compact
Signed the UN supported Principles for Responsible Investment (UN PRI)
Started sponsored-lecture series at universities

2007Established Sompo Japan Healthcare Services Inc. (now Sompo Health Support Inc.)

2008Started art appreciation through dialogue at the Seiji Togo Memorial Sompo Japan Museum of Art (now Sompo Museum of Art)
Announced the Carbon Neutral Declaration
Started the Eco-Safe Driving Contest
Certified as an “ECO FIRST Company” by the Minister of the Environment, Japan

2009Introduced web-based insurance policy access for automobile insurance products

2010NKSJ Holdings, Inc. (now Sompo Holdings, Inc.) established
Formulated the NKSJ Group’s CSR Basic Policy (now the Group Sustainability Vision)
Sompo Japan Foundation (now Sompo Welfare Foundation) started to offer financial support to ASEAN countries
Launched Weather Index Insurance in Thailand
◇10th Conference of the Parties (COP10) to the Convention on Biological Diversity held in Nagoya
37 Group companies participated in the Japan Business and Biodiversity Partnership
Started consultation services on biodiversity
◇ISO 26000 (international standard on social responsibility) published

2011◇Great East Japan Earthquake occurred
Started to collect ESG data of the Group
Sompo Japan (China) (now Sompo Japan (China)) published its first CSR report
Started the SAVE JAPAN Project to conserve biodiversity
Sompo Japan Environment Foundation (now Sompo Environment Foundation) started research on climate change adaptation
Established Nipponkoa Smile Kids Foundation (now Sompo Smile Kids Foundation)
10 Group companies (now 7 Group companies) signed the Principles for Financial Action towards a Sustainable Society
Started to organize the NKSJ Volunteer Days (now the Sompo Holdings Volunteer Days)

2012Specified the Five CSR Material Issues of the Group (now the Group’s CSR Materiality)
Established Prime Assistance Inc. to enter the assistance services market
Signed the Women’s Empowerment Principles (WEPs)
◇United Nations Conference on Sustainable Development (Rio+20)
Signed the UNEP FI Principles for Sustainable Insurance (PSI)
Purchased shares of Cedar Co., Ltd. as a Group company to enter the elderly care services market
Acquired ISO 39001 certification (international standard for road traffic safety management system)

2013Started environmental programs for community contribution
Achieved carbon neutrality
Started to consider promoting the Group’s CSR by measuring KPIs

2014Established the Sompo Japan Nipponkoa Group’s “Group CSR Vision(now “Group Sustainability Vision”),” “Group Environmental Policy,” “Group Policy for Human Dignity and Human Rights” and “Six CSR Material Issues”
KPIs defined for Group CSR initiatives
Signed Japan’s Stewardship Code (Sompo Japan Nipponkoa, Sompo Japan Nipponkoa Asset Management)
Special exhibition of “Sunflowers” by Van Gogh held to support restoration of areas affected by the Great East Japan Earthquake
Started the Bosai JAPAN-DA Project
Launched a road safety program in Indonesia and maternal and child health program in Myanmar
Launched Typhoon Guard Insurance in the Philippines
Business collaboration in long-term care field with Message Co.

2015Entered home renovation industry by acquiring ownership of FRESHHOUSE CO., LTD.
Our weather index insurance was recognized as meeting the requirements for membership in the BCtA
◇SDGs adopted at the UN Summit
◇Paris Agreement adopted at COP21
Nationwide distribution of “Smiling Road” (telematics service for businesses to help fleet drivers drive more safely)
Started to provide “Portal Smiling Road” smartphone app
Expanded nursing care business by acquiring 100% ownership of Sompo Care Next Inc., etc.

2016Acquired ISO14001 certification for all Group companies in Japan
Sompo Japan Nipponkoa Healthcare Services Inc., Sompo Japan Nipponkoa Risk Management Inc., Healthcare Frontier Japan Inc. merged to form Sompo Risk Management & Health Care Inc.
Redefined the Group’s CSR Material Issues
Announced FY2016-2020 Medium-Term Management Plan
Launched arts and culture initiatives—SOMPO Paralym Art Soccer Art Contest, and SOMPO Art Fund

2017Five Group companies recognized as a 2017 Certified Health and Productivity Management Organization (White 500) (by METI)
Acquired Endurance Specialty Holdings Ltd. (Now SOMPO INTERNATIONAL)
Launched “Tokyo University of the Arts x Sompo Holdings” Industry-Academia Collaboration Diversity on the Arts Project (DOOR)

2018 “Tokyo University of the Arts × Sompo Care Inc.”Industry-Academia Collaboration
Launch of『Artist in “Sompo no Ie S”in Ojikamiya』
Declared our support for the recommendation of the Taskforce on Climate-related Financial Disclosures (TCFD)

2019 Changed the governance structure to “Company with committees, such as Nomination Committee”
Sompo Asset Management held an event to commemorate the 20 year anniversary of the launch of the Sompo Japan Green Open fund
Started the CSO Learning Scholarship Program in Jakarta
Jointly established Palantir Technologies Japan K.K. with Palantir Technologies Inc.

Impacts of Key Initiatives

67.6 million badges
“Yellow Badge Donation” program (Since 1965)

Each year Sompo Japan donates Yellow Badges that come with traffic accident insurance to students entering their first grade of elementary school in Japan. Until April 2020, a total of 67.6 million students have received the badges.

6 million visitors
Sompo Museum of Art (Since 1976)

The museum, the only one in Asia where visitors can view Van Gogh’s “Sunflowers,” continues to permanently exhibit the work, as well as works by such masters as Gauguin, Cezanne and Seiji Togo. The museum attracted roughly six million visitors before being relocated to a newly constructed museum in the grounds of our headquarters building, and it reopened as the Sompo Museum of Art in 2020.

1.9 billion yen
Financial support for welfare Civil societies (Since 1977)

Sompo Welfare Foundation provides financial support for civil societies and other organizations engaged in social welfare activities. By the end of fiscal 2019, the foundation offered a total of 3,035 grants, which sum up to 1.9 billion yen.

200 million yen
Scholarship Funding for Long-term Care Workers in Training (Since 1992)

To promote the development of care workers, the Sompo Welfare Foundation provides scholarships for students in training to become long-term care workers. As of the end of fiscal 2019, the Foundation had paid a total of 200 million yen in funding for 288 students.

22,964 people
Public Seminars on the Environment (Since 1993)

As of the end of fiscal 2019, 22,964 people had participated in these environmental seminars, jointly held by the Japan Environmental Education Forum (JEEF), the Sompo Environment Foundation, and Sompo Japan.

20.5 billion yen
Sompo Japan Green Open (Eco fund) (Since 1999)

Sompo Asset Management’s “Sompo Japan Green Open” invests in environmentally friendly Japanese companies whose stocks are expected to be profitable. As of the end of April 2020, 20.5 billion yen were under management by the fund.

1,124 students
CSO Learning Scholarship Program (Since 2000)

As of the end of fiscal 2019, a total of 1,124 university undergraduate and graduate students had participated in this internship program organized by the Sompo Environment Foundation and were provided with work experience at environmental organizations.

60.7 million policies
Web-based automobile insurance policy (Since 2009)

An option for policyholders to access their policy via the web was introduced in order to increase customer convenience and reduce our environmental footprint. The option was also introduced for fire insurance policyholders from October 2015. More than 60.7 million customers have chosen web-based policies, forgoing the conventional paper-based format.

3,000 employees
The Great East Japan Earthquake—continuous support for recovery (2011)

More than 3,000 employees were sent to the areas affected by the Great East Japan Earthquake to facilitate prompt insurance payments. We are also providing continuous support through our core business and other activities to meet the evolving needs of disaster-hit areas.

Over 45,000 participants
SAVE JAPAN Project (Since 2011)

From 2011 to the end of March 2020, over 45,000 people participated in 850 events of the SAVE JAPAN Project, a community-based biodiversity conservation program implemented in all over Japan in collaboration with environmental and civil society groups.

Over 30,000 participants
Road safety project in Indonesia (Since 2014)

© YSTC/Save the Children in Indonesia

Sompo Japan and PT Sompo Insurance Indonesia are working together with Save the Children Japan, an international civil society that promotes children’s rights, to implement a traffic safety project for elementary and junior high school students in Indonesia, which has the largest number of child deaths due to traffic accidents in Southeast Asia. We completed the project in Bandung, West Java, and in 2018, started a 4-year road safety project in Special Capital Territory of Jakarta.

Over 54,000 participants
Bosai JAPAN-DA Project (Since 2014)

We have teamed up with the Yumemi Trunk Puppet Theater Troupe and the NPO Plus Arts to offer puppet shows and experience-based workshops to teach children – society’s future leaders – and their parents how to protect themselves and others in emergency situations. As of the end of March 2020, more than 54,000 people had participated in a total of 355 events nationwide.

17,023 participants
Caravan-Mate Training for Dementia Supporters (Since 2016)

Our Group provides internal Caravan-Mates training to effectively train dementia supporters who have appropriate knowledge of the disease, and watch out for and support patients and their families. Once trained, Caravan-Mates go on to provide training for dementia supporters in various workplaces. Through this initiative, we strive to be more considerable when engaging with the elderly and those suffering from dementia.
As of the end of March 2020, the total number of dementia supporters and Caravan-Mates among Group employees and agency employees had reached 17,023.