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ESG Data

General Information on ESG Data

To identify our ESG-related issues, we have conducted ESG surveys targeting our Group companies since fiscal year 2011. The tables below show our major ESG data, as obtained from the survey results. The survey is conducted on Sompo Holdings and its consolidated companies in and outside Japan (JGAAP basis).

●Organizations surveyed in FY2024
Company Name
Sompo Holdings, Inc.
Sompo Japan Insurance Inc.
Sompo Direct Insurance Inc.
Sompo Japan Partners Inc.
Mysurance Inc.
Sompo International Holdings Ltd.
Endurance Specialty Insurance Ltd.
Endurance Assurance Corporation
Endurance Worldwide Insurance Limited
SI Insurance (Europe), SA
Sompo Holdings (Asia) Pte. Ltd.
Sompo Sigorta Anonim Sirketi
Berjaya Sompo Insurance Berhad
Sompo Seguros S.A.
Sompo Himawari Life Insurance Inc.
Sompo Care Inc.
ND Software Co.,Ltd.
Sompo Warranty Inc.
SOMPO Light Vortex Inc.
Sompo Asset Management Co.,Ltd.
Sompo Japan DC Securities Inc.
Sompo Risk Management Inc.
Sompo Health Support Inc.
Other 50 companies

●Scope of the report and coverage ratio

Scope of the report by category Coverage ratio based on sales revenue*
Consolidated companies in Japan Sompo Japan 47.1% 36.4% 100%
Other group companies 10.7%
Overseas consolidated companies 52.9% 52.9%
  • Formula for coverage ratio

Formula for coverage ratio

To disclose ESG data that includes our consolidated subsidiaries engaged in various types of businesses (including insurance and financial business, and nursing care business), this report uses sales revenues as the basis to calculate coverage ratios.

●Reporting period

[1]Companies with head office in Japan
Unless otherwise stated, data reported are for fiscal year 2024 (April 2024 to March 2025).

[2]Companies other than [1]
Unless otherwise stated, data reported are for calendar year 2024 (January to December 2024).

●Changes in the scope of ESG data acquisition

FY2021:Expansion of the scope of data acquisition through the acquisition of Diversified Crop Insurance Services (2020); addition of Sompo Care to the scope of "water consumption" data acquisition

FY2022:Establishment of SOMPO Light Vortex (2021), expansion of data acquisition scope through acquisition of ND Software (2022), addition of Sompo Care to the scope of data acquisition for "paper consumption", etc.

FY2023:Expanded the scope of GHG calculation to the entire Sompo Holdings' consolidated companies; expanded the scope of data acquisition for "Upstream transportation & distribution" and "Employee commuting" to the entire Group

FY2024:Added “Chlorofluorohydrocarbon leakage,” “Number of employees eligible for the telecommuting system,” “Ratio of telecommuting system utilization,” and “Number of employees eligible for the flextime work system.”

Group Employee Data

●Number of employees (by employment status)
Item Male Female Total
Regular employees 20,424 28,369 48,793
Temporary employees 1,575 12,379 13,954
Total 21,999 40,748 62,747
●Number of employees (by region)*1
Item Japan Asia & Middle East Europe & North・South America Total
Regular employees 40,152 2,600 6,041 48,793
Temporary employees 9,714 57 4,183 13,954
Total 49,866 2,657 10,224 62,747
●Ratio of employees (by nationality)*2
Item Japanese nationals Asian & Oceanian nationals U.S., South American, & European nationals Total
Employees 99.34% 0.64% 0.02% 100%
(Managers and above) 99.74% 0.13% 0.13% 100%
  1. Number of employees by region is calculated based on the locations of consolidated companies under Sompo International.
  2. Calculated for employees of Sompo Holdings, Sompo Japan, Sompo Direct Insurance, Sompo Himawari Life and Sompo Care.

Reporting of Greenhouse Gas (GHG)

  • Since fiscal year 2012 we have been receiving annual third-party verification by a certification body.
  • Although maximum attention is paid to accuracy and validity, calculation methods that are considered to be reasonable and versatile are adopted for activities for which quantification is difficult.
  • The scope of calculation is as indicated by the coverage ratio and the list of reporting companies for each data item.
  • Scope 1 emissions, as appearing in the data below, are direct GHG emissions from sources owned or controlled by the Group, such as emissions from the use of gas and gasoline. Scope 2 emissions are indirect GHG emissions resulting from the generation at power stations and other external sites of electricity and heat that are purchased by the Group. Scope 3 emissions are indirect GHG emissions other than Scope 2 emissions that are generated in any part of the value chain of the Group.
  • The table below shows activity items subject to calculation.
Scope Category Activity items subject to calculation
Scope 1 Direct emissions City gas consumption, class A heavy oil consumption, kerosene consumption, LPG consumption, fuel consumption by company fleets, Diesel oil usage, chlorofluorohydrocarbon leakage, LNG consumption, Lubricating oil consumption
Scope 2 Indirect emissions from energy sources Electricity consumption, heat (steam, cold water, hot water) consumption
Scope 3 Category1 Purchased goods & services Paper consumption, servers, municipal water
Category3 Fuel- and energy-related activities not included in Scope 1 and 2 City gas consumption, class A heavy oil consumption, kerosene consumption, LPG consumption, fuel consumption by company fleets, electricity consumption, heat (steam, cold water, hot water) consumption, Diesel oil usage, LNG consumption
Category4 Upstream transportation&distribution Mail, home delivery, interoffice mail, office relocation, employee residence relocation
Category5 Waste generated in operations Industrial waste, general waste
Category6 Business travel Domestic (sales, trips, new appointments, overnight or longer stays), international (trips, new appointments, overnight or longer stays)
Category7 Employee commuting Train, bus, private car
Category15 Investments(Equities) Listed equity
Investments(Bonds) Publicly traded corporate bonds

Environmental Performance Data

●Environmental Data*1
Item Unit FY2021 FY2022 FY2023 FY2024 Companies covered Third Party Assurance
(Most recent fiscal year)
Consolidated companies in Japan Overseas consolidated companies
Sompo Japan Other group companies
GHG (Scope 1-3) Total (excluding Scope 3 Category 15)*2 t-CO2e 309,207 308,692 306,876 306,353
GHG (Scope 1)*2 t-CO2e 33,778 35,421 39,311 37,359
GHG (Scope 2)*2 Market-based t-CO2e 142,977 134,311 128,054 128,650
GHG (Scope 2)*2 Location-based t-CO2e 147,311 142,109 140,205 139,349
GHG (Scope 3)*2 Total(excluding Category 15) t-CO2e 132,452 138,958 139,511 140,344
Category1 t-CO2e 22,806 23,621 22,168 23,309
Category3 t-CO2e 34,836 34,312 34,826 34,806
Category4 t-CO2e 23,697 22,929 21,641 17,952
Category5 t-CO2e 15,922 17,830 19,208 19,153
Category6 t-CO2e 12,754 21,038 22,880 24,402
Category7 t-CO2e 22,438 19,227 18,788 20,721
Category15 Total t-CO2e 1,841,714 1,643,161 1,729,817 -
Equities t-CO2e 931,821 867,087 925,692 -
Bonds t-CO2e 909,893 776,074 804,126 -
Total GHG emissions per employee t-CO2e 5.00 4.96 4.90 4.88
City gas consumption*3 Sm3 4,990,164 5,025,276 5,147,507 5,137,192
Class A heavy oil consumption kℓ 181 40 38 59
Kerosene consumption kℓ 302 250 248 245
Diesel oil consumption kℓ 21 25 15 45
LPG consumption t 629 626 618 503
Fuel consumption by company fleets kℓ 8,398 8,704 10,518 9,625
chlorofluorohydrocarbon leakage*4 t-CO2e - 1,493 1,738 1,853
Electricity consumption kWh 332,926,224 322,729,309 315,184,001 321,913,730
Heat (steam, cold water, hot water) consumption MJ 126,192,255 128,180,096 127,231,813 96,827,701
Paper consumption t 12,266 12,059 10,863 10,917
Clean water usage kℓ 2,402,025 3,717,593 4,175,391 3,716,793
Wastewater discharge kℓ 2,428,958 3,690,581 4,155,566 3,695,330
Total amount of waste generated t 19,461 19,285 19,504 18,492
Amount of waste recycled t 6,363 6,171 5,298 4,224
Amount of non-recycled waste (total amount disposed) t 13,099 13,114 14,206 14,267
Breakdown by disposal method landfill t 24 20 11 8
Incineration (with thermal) t 12,795 12,808 13,889 13,959
Incineration (without thermal) t 7 10 2 2
Other Dispositions t 272 274 304 298
Disposal method unknown t 0 0 0 0
Total floor space*5 m2 1,460,206 1,401,330 1,381,037 1,229,529
Share of green purchasing % 46.5 45.9 44.9 44.5
Human development of environmental field Attendees of Public Seminars on the Environment Persons 5,610 7,146 7,899 9,290 - - -
Students who completed the CSO Learning Program, which supports internships for environmental NPO/NGOs Persons 78 71 81 83 - - -
Participants of SAVE JAPAN Project*6 Persons 907 2,517 2,658 2,256 - - -
  1. The scope was expanded from "major domestic and overseas consolidated subsidiaries" to "all domestic and overseas consolidated subsidiaries(JGAAP basis)" when calculating FY2023 results, and the figures for FY2022 and earlier were also recalculated. ( This includes some estimated calculations.)
    Due to the rounding of decimal places, there is a possibility that the total values may not match.
  2. The Group has been received an annual Assurance Statement by a third-party certification organization. The coverage of the survey is Sompo Holdings, Inc., and its all domestic and overseas consolidated subsidiaries (JGAAP basis).
  3. The calculation unit for city gas consumption is Nm3 prior to FY2023 and Sm3 from FY2024 onward.
  4. The amount of chlorofluorohydrocarbon leakage is based on actual figures from Sompo Japan and Sompo Care.
  5. Total floor space includes the results of Sompo Holdings and its domestic and overseas consolidated subsidiaries, excluding Sompo Care.
  6. The number of participants in the "SAVE JAPAN Project" includes participants in online-type events.

●GHG emissions from investments and loans, and insurance underwriting
We calculate the GHG emissions*1 of the companies to which our group invest and underwrite, using a calculation method developed by the Partnership for Carbon Accounting Financials (PCAF).

  1. Numerical data may be revised retroactively due to revisions to published data and calculation methods, etc.
  • GHG emissions from investments and loans*2
Asset class Unit FY2019 FY2020 FY2021 FY2022 FY2023 Third Party Assurance
Equities GHG emission*3 t-CO2e 1,013,157 948,530 931,821 867,087 925,692
Intensity*4 t-CO2e
/100 million yen
105.79 64.55 76.41 75.36 60.27
Weighted Average Carbon Intensity(WACI)*5 t-CO2e
/Million USD
119.60 100.58 125.05 115.25 137.51
Bonds GHG emission*3 t-CO2e 1,059,379 906,207 909,893 776,074 804,126
Intensity*4 t-CO2e
/100 million yen
91.86 73.52 76.24 66.38 67.70
Weighted Average Carbon Intensity(WACI)*5 t-CO2e
/Million USD
121.07 133.77 167.04 128.13 142.77

*2 Calculated for Scope 1 and Scope 2 of listed equities and corporate bonds in Japan and overseas using data provided by MSCI ESG Research.
(Coverage: 84 % of listed equities and 79% of corporate bonds in FY2023 on a market value basis.)

*3 GHG emissions are our company's share of the investee's EVIC (Enterprise Value Including Cash) base.

*4 Intensity is the amount of GHG emissions per unit of investment. The amount of investment in overseas business is calculated in yen using the exchange rate in 2019 (base year).

*5 WACI is the weighted average of GHG emissions per unit of sales for each investee's portfolio holdings. The WACI calculation method has changed from the 2021 figures.

  • GHG emissions from insurance underwriting(Insurance-Associated Emissions)*6
Portfolio Unit FY2022 FY2023
Commercial Sector t-CO2e 390,391 431,959

*6 Calculated for Scope 1 and Scope 2 for companies that hold shares in Sompo Japan's insurance underwriting clients, using data provided by MSCI ESG Research.
(Coverage) FY2022:68.83%,FY2023:82.22%
(Data Quality Score) FY2022:1.00,FY2023:1.00, on net premiums written basis

  • This report contains information (the “Information”) sourced from MSCI Inc., its affiliates or information providers (the “MSCI Parties”) and may have been used to calculate scores, ratings or other indicators. The Information is for internal use only, and may not be reproduced/redisseminated in any form, or used as a basis for or a component of any financial instruments or products or indices.
    The MSCI Parties do not warrant or guarantee the originality, accuracy and/or completeness of any data or Information herein and expressly disclaim all express or implied warranties, including of merchantability and fitness for a particular purpose.
    The Information is not intended to constitute investment advice or a recommendation to make (or refrain from making) any investment decision and may not be relied on as such, nor should it be taken as an indication or guarantee of any future performance, analysis, forecast or prediction.
    None of the MSCI Parties shall have any liability for any errors or omissions in connection with any data or Information herein, or any liability for any direct, indirect, special, punitive, consequential or any other damages (including lost profits) even if notified of the possibility of such damages.
  • Environmental Accounting (GHG Reduction Investment Cost and Effect)
Item Unit FY2021 FY2022 FY2023 FY2024
Scope1 and 2 Amount Invested*1 JPY 1,505,280,000 850,946,900 1,548,121,000 740,916,000
Investment Effect*2 JPY 110,223,195 19,806,077 677,320,119 3,246,663
Reduction in GHG t-CO2e 18,489 5,271 8,429 629
  1. The amount invested is mainly the total cost of energy-saving construction work, such as work to upgrade air conditioning and lightning equipment in our Group-owned buildings.
  2. The investment effect is calculated based mainly on the reduction in the consumption of electricity as a result of energy-saving construction work on our Group-owned buildings.

Social Performance Data

●Social Performance Data
Item Unit FY2021 FY2022 FY2023 FY2024 Companies covered Third Party Assurance
Consolidated companies in Japan Overseas consolidated companies
Sompo Japan Other group companies
Executive or higher Male Persons 355 348 393 378
Female Persons 35 45 57 63
Total Persons 390 393 450 441
Department manager level or higher but lower than executive Male Persons 1,103 1,075 1,056 1,058
Female Persons 229 244 265 275
Total Persons 1,332 1,319 1,321 1,333
Section manager level or higher but lower than department manager level Male Persons 3,926 4,015 3,560 3,448
Female Persons 1,614 1,748 1,311 1,359
Total Persons 5,540 5,763 4,871 4,807
Ratio of female employees in managerial positions*1 % 26.8 28.1 25.5 26.6
Share of female in management positions in revenue-generating functions*2 % 24.1 25.5 25.9 29.6
Share of female in STEM-related positions*3 % 41.0 33.9 32.4 32.9
Ratio of employees with disabilities % 2.41 2.36 2.49 2.61
Union membership rate % 97.9 97.9 97.8 97.7
Total number of new employee hires*4 Male Persons 1,655 1,896 1,971 2,168
Female Persons 3,895 4,604 4,567 4,722
Total Persons 5,550 6,500 6,538 6,890
Managerial position Persons 153 189 155 192
Non-managerial position Persons 5,397 6,311 6,383 6,700
Total Persons 5,550 6,500 6,538 6,892
Percentage of open positions filled by internal candidates
(internal hires)
Male % 55.3 58.1 58.2 58.6
Female % 31.6 31.6 33.4 36.9
Total % 41.0 42.3 43.5 45.8
Number of employees who took childcare leave Male Persons 513 472 449 435
Female Persons 2,017 2,035 1,932 1,873
Total Persons 2,530 2,507 2,381 2,308
Average number of days taken off work for childcare leave by employees Male Days 10.3 18.6 18.0 22.3
Female Days 181.2 183.3 194.0 183.1
Total Days 146.5 152.3 160.8 152.8
Number of employees who took childcare support system (Shorter work hour system +Earlier / later work hour system) Persons 2,905 2,965 3,148 3,122
Number of employees who took family care leave Male Persons 32 36 40 38
Female Persons 71 74 84 99
Total Persons 103 110 124 137
Number of employees eligible for the telecommuting system Persons - - - 31,671
Number of employees using telecommuting system Persons 28,740 26,036 24,089 23,445
Ratio of telecommuting system utilization % - - - 74.0
Number of employees eligible for the flextime work system Persons - - - 3,414
Number of employees who used flextime work system Persons 3,911 3,888 3,316 2,853
Ratio of flextime work system use*5 % 11.5 11.5 10.0 83.6
Ratio of paid vacation use % 73.8 76.2 79.7 78.9
Occupational accident frequency rate - 5.44 5.22 7.01 6.80
Total days lost due to absenteeism Days 69,024 79,596 85,467 88,400
Absentee Rate*6 % 0.46 0.52 0.57 0.58
Ratio of overtime work % 11.2 11.3 10.8 10.4
Employee turnover rate(all) Total % 11.4 11.9 12.0 11.9
Of these, voluntary % 8.8 9.3 9.4 9.2
Employee turnover rate (Excluding Nursing Care Business) Total % 8.9 9.4 9.2 9.1
Of these, voluntary % 5.1 5.7 5.3 5.0
Employee turnover rate (Nursing Care Business only) Total % 15.7 15.9 16.2 16.1
Of these, voluntary % 15.0 15.4 15.6 15.5
Ratio between CEO compensation and employee average compensation Total CEO compensation Million JPY 432 477 262 178
Employee compensation
(average amount)
JPY 11,284,115 12,319,899 14,550,657 12,183,576
Ratio Times 38.3 38.7 18.0 14.6
Employee Engagement*7 Japan Point 3.46 3.50 3.52 3.56
Response Rate(%) 76.0 72.0 80.0 79.0
Overseas Point 4.02 4.12 4.18 4.16
Response Rate(%) 91.2 98.0 95.1 91.0
Percentage of employees with high employee engagement calculated by Gallup Japan % 15.0 17.0 18.0 19.0
Overseas % 39.5 48.0 56.5 53.0
Total % 18.2 20.5 23.7 23.1
Customer Satisfaction Rate*8 % 89.2 88.7 87.1 86.0
Number of volunteers from employees Persons 5,814 12,141 12,450 12,726
Social Contribution JPY 1,467,676,195 1,676,276,065 1,752,660,419 1,902,875,265
  1. Figures are as of 1 April of the following year. Sompo Japan has changed its definition of managerial positions and the actual figures for FY2023 onwards reflect the figures based on the changed definition.
    The actual figures reflecting the ones based on the definition before the change is 29.9% for FY2023 and 30.0% for FY2024.
  2. We count the share of women in management positions responsible for revenue-generating functions among managers in departments involved in the output of products and services, such as sales, with the exception of support departments such as HR, legal, and IT.
  3. We count STEM (Science, Technology, Engineering, or Mathematics) related employees who have skills on mathematic or IoT such as actuaries, web developer, etc.
  4. For FY2024, there were two respondents who did not answer the gender question, and the data for those two respondents is not included in the figures.
  5. The ratio of flextime work system use was calculated based on the number of employees until FY2023. It was calculated based on the number of employees eligible for the flextime work system as of FY2024 onwards.
  6. Absentee Rate is a Total number of days lost due to absenteeism ÷ Number of scheduled working days per year ÷ Total number of employees × 100 at Sompo Holdings and major domestic and overseas consolidated companies. (*Sompo Holdings is excluded for FY2021.)
  7. We use Q12 provided by Gallup in our engagement surveys.
  8. Sompo Japan conducts customer satisfaction survey to customers who were involved in car accidents by sending them questionnaire upon insurance payment.

●Amount of Contributions to Initiatives in FY2024
We make monetary contribution to the following organizations as part of our commitment to initiatives in Japan and the world as well as to help resolve global social issues through business activities.

(Currency: JPY)

Purpose Addressing social issues by cooperating with below initiatives
Organization WBCSD UNGC Council for
Better Corporate
Citizenship
UNEP FI UN PRI
Amount of Contribution 17,130,500 1,860,000 220,000 4,004,116 3,100,200
  1. Contributions to trade associations or tax-exempt trade associations are as follows.
    FY2020: 156,266,712 yen, FY2021: 147,841,122 yen, FY2022: 133,798,540 yen, FY2023:106,255,434 yen, FY2024:121,590,166 yen
  2. Political donations in Sompo Japan Inc. are as follows.
    FY2020: 13.4 million yen, FY2021: 13.1 million yen, FY2022: 13.0 million yen, FY2023: 13.0 million yen, FY2024: 13.0 million yen
    (There are no contributions in lobbying, interest representation or similar activities in Sompo Japan Inc..)
●Training & Development Inputs*
Item Unit FY2021 FY2022 FY2023 FY2024 Companies covered
Consolidated companies in Japan Overseas consolidated companies
Sompo Japan Other group companies
Average hours per person of training and development Hours 5.38 9.48 5.35 10.75
Average amount spent per person on training and development JPY 7,591 20,088 28,098 51,836
  • Data cover amounts for Sompo Japan and Sompo Himawari Life for FY2021, and for Sompo Holdings, Sompo Japan, and Sompo Himawari Life for FY2022.
    From FY2023 onwards, data cover amounts for Sompo Holdings, Sompo Japan, Sompo Himawari Life, and Sompo Care.

●Average annual compensation of employees (by position)
The Sompo Group is committed to ensuring that employees in the regions where it operates earn a living wage above the minimum wage level in those regions.
Employee compensation is determined in accordance with role-based ranks which reflect the role and responsibility of each employee. Ranking system is structured so employees will be promoted based on their roles, responsibilities and how much they have contributed to the Group’s performance.
The main reasons for the difference in compensation between men and women are the difference in the number of men and women who could be transferred nationwide, the type of occupation, the number of managers, and the number of employees who work shorter hours, etc.
If employee's classification, type of occupation, duties, position, and working hours are the same, we have a wage system in which there is no difference in compensation due to gender.

Item Unit Female Male Companies covered
Consolidated companies in Japan Overseas consolidated companies
Sompo Japan Other group companies
Officers base salary only JPY 19,154,409 19,434,896
base salary + other cash incentives JPY 26,082,336 27,056,375
Managers base salary only JPY 6,304,768 8,427,958
base salary + other cash incentives JPY 8,137,243 12,150,395
Non-managerial positions base salary only JPY 3,644,371 5,293,907

Governance Data

●FY2024: Record of meetings of the Board of Directors, Nomination Committee, Audit Committee and Compensation Committee
Board of Directors meetings Held 14 times
Attendance: 99.4%
Nomination Committee Held 11 times
Attendance: 96.4%
Audit Committee Held 15 times
Attendance: 100%
Compensation Committee Held 12 times
Attendance: 95.0%
●Compliance training
Item Unit FY2021 FY2022 FY2023 FY2024 Companies covered
Consolidated companies in Japan Overseas consolidated companies
Sompo Japan Other group companies
Ratio of employees who received compliance training* % 98.7 92.8 94.9 94.2
  • Excluding the data of Sompo Care Inc.

●Customer privacy protection
Sompo Japan takes appropriate actions within the organization, such as treating what was recognized in the company as a complaint and reporting it to external related party. The table below shows the number of complaints for which we were able to confirm the facts out of the total complaints about customer privacy violation received.

<Number of complaints received about personal information>
Item Overview FY2021 FY2022 FY2023 FY2024
Misdelivery Delivery to the wrong person 33 15 25 56
Third party disclosure Disclosure of confidential information to third party without the prior consent 23 19 11 87
Other Personal information-related complaints other than the above 40 56 40 72
Annual total 96 90 76 215
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