Wellness Management

— Background of the “Health and Productivity Management®”* —

Partnerships

Sompo Group values the health and wellbeing of employees and their families. As stated in its management philosophy, the Group aspires to be an organization that:

(1)Makes a value judgment from customers’ perspectives,

(2)Provides the highest quality services for customers’ security, health, and wellbeing through a broader range of business activities focusing on insurance, and

(3) Contributes to the society.

It is essential to take care of employees’ health and their families, who are the driving force in embodying the philosophy. The Group’s Human Respect Policy also states that we are committed to maintaining and improving employees’ health to ensure a vibrant work environment.

The Group is actively practicing the Health and Productivity Management initiatives to boost employees’ health as one of its most important business themes based on the management philosophy and policies.
The Group will deliver messages to the outside world to raise awareness of health management. It will also support and sponsor external health management programs.

  • The term “Health and Productivity Management®” is a registered trademark of an incorporated NPO organization, the Workshop for the Management of Health on Company and Employee.

Sompo Group Health Management Declaration

To further promote the Health and Productivity Management throughout the Group, we have established the “Sompo Group Health Management Declaration,” which incorporates three objectives: (i) embody the Group Management Philosophy, (ii) boost productivity, and (iii) enhance corporate value. We are pushing ahead with the Health and Productivity Management by delivering the group-common policies internally and externally.

【Sompo Group Health Management Declaration】

Sompo Group values its contribution to society and ensures the highest quality services for customers’ safety, security and health. To this end, we strive to provide healthy and happy lives for employees and their families.

  • We respect a sense of ownership; we support individual health activities that suit each employee’s mission and work style.
  • We provide a place where people can express their diverse talents and strengths; we try to boost individuals’ and organizations’ productivity in a healthy working environment.
  • We contribute to the realization of a healthier and more energetic society by increasing employees’ motivation and creating innovations.

Main initiatives

(1) Maintain and Improve the Health of Employees
To maintain and improve employees' health, each Group company implements initiatives tailored to individual health status.

At Sompo Japan Insurance Inc., lifestyle improvement is a top priority from the perspective of improving productivity, as there is a correlation between lifestyle and productivity (WLQ-J score).

Another excellent example would be Sompo Himawari Life Insurance ("Sompo Himawari"), which provides a free wearable device for all employees to raise health awareness. The device enables people to check their day-to-day health data, e.g., the number of steps taken, heart rate, calories consumed, and hours of sleep. Sompo Himawari is trying to create an exercise-focused lifestyle for its employees. For example, it developes original exercises to encourage working out. Daily step competitions are organized and gauged by the company-provided wearable devices. In addition, Sompo Himawari introduced a non-smoking policy in April 2019. This company-wide policy sought to strengthen non-smoking efforts during work hours. In April 2020, Sompo Himawari included in its recruitment policies a clause indicating that new hires in and after 2020 must be non-smokers. In addition, Sompo Himawari provides individual online follow-up programs for people who quit smoking.

(2) Ensure a Vibrant Work Environment
"Happiness at Work" is a must-have factor for companies to grow sustainably. The Group believes that promoting health management can enhance employees' well-being and mental and physical health. "The health of employees and their families" is the driving force of the Group's management philosophy. To this end, the Group declared its recognition that employees' mental and physical health is a management issue. Along with Sompo New Wok Style, the Group will promote its health management to embody a diverse work style.

Sompo Japan regularly conducts employee awareness surveys to gauge the vitality of employees and the company. The study results, employees' work hours, and regular stress checks are analyzed together to see how happy employees are at work. Sompo Japan then works on any areas for improvement to increase employee motivation and team vitality.

(3) Data Analytics in Health
The Group analyzes health data offered by Sompo Health Support Inc. while working with health insurance associations.
Sompo Japan and Sompo Himawari life are working to improve lifestyle habits, which were found to correlate with the results of health checkups, stress check results, WLQ-J scores, and other analyses.

Health Management Initiatives in the Group

Note 1) Group companies in Japan (21 companies) are as follows

  1. Mysurance Inc.
  2. Sompo Asset Management Co., Ltd.
  3. Sompo Commercial Line Claims Support Inc.
  4. Sompo Credit Inc.
  5. Sompo Care Inc.
  6. Sompo Corporate Services Inc.
  7. Sompo Communications Inc.
  8. Sompo Systems Inc.
  9. Sompo Challenged Inc.
  10. Sompo Business Services, Inc.
  11. Sompo Business Solutions Inc.
  12. Sompo Health Support Inc.
  13. Sompo Risk Management Inc.
  14. Sompo Warranty Inc.
  15. Wellness Communications Corporation
  16. Saison Automobile and Fire Insurance Company
  17. Sompo Japan DC Securities Inc.
  18. Sompo Japan Career Bureau Inc.
  19. Sompo Japan Partners Inc.
  20. Prime Assistance Inc.
  21. FRESHHOUSE Co., Ltd.

Health Issues and Major Verification Indicators

Sompo Japan Insurance Inc.

Health Issues Target KPI Target (%) FY
2015
FY
2016
FY
2017
FY
2018
FY
2019
FY
2020
FY
2021
FY
2022
Lifestyle disease preventive measures 1
*1
Rate of regular medical checkup 100% 99.7 99.7 99.8 99.9 99.8 100.0 99.9 99.9
2
*1
Rate of detailed examination following regular medical checkup 100% 78.5 77.3 83.2 82.7 69.3 36.0 65.6 71.0
3
*2
Completion of specific health guidance 90% 47.2 65.5 74.6 70.3 67.8 52.3 75.9 82.5
4
*2
Maintain appropriate weight (BMI 18.5 - 24.9) 80% 69.7 67.7 67.9 67.3 66.7 66.2 66.0 66.4
5
*2
Rate of regular exercise 30% 15.5 18.8 19.1 19.7 18.6 19.8 21.3 21.7
Smoking prevention measures 6
*1
Rate of smoking 12% 21.6 21.6 19.6 19.1 17.9 16.6 16.4 15.8
Mental health measures
(stress check examination)
7
*1
Rate of stress check examination 100% 89.0 90.4 85.5 91.7 91.7 93.1 93.3 97.8
General health risk below 100% 107.0 106.0 102.0 101.0 103.0 101 100 104
Improve presenteeism 8
*1
Total Performance Evaluation(*)
*3 WLQ-J score (most productive = 100%)
95% 94.0 94.1 94.3 94.4 93.9 94.1 94.0 93.6

*1 for all employees
*2 for employees aged 40+
*3 Same examination rate as for stress checks

Sompo Himawari Life Insurance Inc.

Health Issues Target KPI Target (%) FY
2015
FY
2016
FY
2017
FY
2018
FY
2019
FY
2020
FY
2021
FY
2022
Lifestyle disease preventive measures 1
*1
Rate of regular medical checkup 100% 97.7 100.0 100.0 100.0 100.0 99.9 100.0 100.0
2
*1
Rate of detailed examination following regular medical checkup 100% 50.3 48.6 56.0 63.0 67.0 89.8 85.9 92.7
3
*2
Completion of specific health guidance 80% 98.6 64.9 71.9 76.5 63.6 69.1 79.9 65.9
4
*2
Maintain appropriate weight (BMI 18.5 - 24.9) 80% 70.3 70.1 67.5 67.6 68.3 68.2 67.3 66.7
5
*2
Rate of regular exercise 30% 22.1 25.5 27.4 24.2 23.8 24.0 26.8 26.6
Smoking prevention measures 6
*1
Rate of smoking 12% 21.4 20.8 20.6 18.3 15.3 11.1 9.3 7.5
Mental health measures
(stress check examination)
7
*1
Rate of stress check examination 100% 75.0 76.8 74.4 79.1 94.6 95.1 97.7 92.5
General health risk 90.0 98.0 94.0 92.0 95.0 96.0 98.0 95.0 94.0
Improve presenteeism 8
*1
Total Performance Evaluation(*)
*3 WLQ-J score (most productive = 100%)
100% - - 95.0 94.7 94.1 94.0 93.9 93.9

*1 for all employees
*2 for employees aged 40+
*3 Same examination rate as for stress checks

SOMPO Holdings Inc.

Health Issues Target KPI Target (%) FY2020 FY2021 FY2022
Lifestyle disease preventive measures 1
*1
Rate of regular medical checkup 100% 100.0 99.1 99.4
2
*2
Completion of specific health guidance 90% 40.0 60.0 30.0
3
*2
Maintain appropriate weight (BMI 18.5 - 24.9) 80% 47.1 63.4 68.9
4
*2
Rate of regular exercise 30% 41.2 40.2 37.0
Smoking prevention measures 5
*1
Rate of smoking 12% 11.8 9.8 10.9
Mental health measures
(stress check examination)
6
*1
Rate of stress check examination 100% 92.3 94.4 95.8
General health risk 90 85 84 87
Improve presenteeism 7
*1
Total Performance Evaluation(*)
*3 WLQ-J score (most productive = 100%)
Improvement from the previous fiscal year 95.4 95.3 95.3

*1 for all employees
*2 for employees aged 40+
*3 Same examination rate as for stress checks

Medical Expense/Insurance Op Expense

Item FY2016 FY2017 FY2018 FY2019 FY2020 FY2021 FY2022
Medical Expense/person 231,505 228,330 228,678 236,646 218,814 240,301 262,745
Insurance Op Expense/person 28,507 26,694 27,043 28,850 28,957 31,113 30,367
(JPY)

Information on health initiatives

Item FY2021 FY2022
Employee satisfaction with health initiatives 3.02 3.06
※5-point scale

Certified as 2023 Health & Productivity Management Outstanding Organization Large Enterprise Category (White 500), 2023 Health & Productivity Management Outstanding Organization Large Enterprise Category, and 2023 Health & Productivity Management Outstanding Organization SME Category

We have been selected as one of the Health & Productivity Management Outstanding Organizations by the Ministry of Economy, Trade and Industry (METI) and the Tokyo Stock Exchange for the seventh consecutive year in 2023. In addition, under the certification system for corporations with outstanding health and productivity management operated by the Ministry of Economy, Trade and Industry and Nippon Kenko Kaigi, 22 companies in the SOMPO Group were certified as 2023 Health & Productivity Management Outstanding Organization Large Enterprise Category and 2023 Health & Productivity Management Outstanding Organization SME Category, of which eight companies were certified as 2023 Health & Productivity Management Outstanding Organization Large Enterprise Category (White 500). In cooperation with health insurance associations, we will disseminate the ongoing effects of our initiatives internally and externally, while also promoting the spread of health and productivity management to our Group companies and customer companies by verifying and reviewing our efforts.

<List of Selected Group Companies FY2023>

White 500

Sompo Holdings Inc. For the 7th consecutive year
Sompo Japan Insurance Inc. For the 7th consecutive year
Sompo Himawari Life Insurance Inc. For the 7th consecutive year
Sompo Health Support Inc. For the 7th consecutive year
Prime Assistance Inc. For the 5th consecutive year
Sompo Japan Partners Inc. For the 4th consecutive year
Sompo Corporate Services Inc. For the third consecutive year
Saison Automobile and Fire Insurance Company 1st recognition

Outstanding Enterprises Engaging in Efforts to ensure Health and Productivity Management (Large Enterprise Category)

Sompo Risk Management Inc. 7th time in three years
Sompo Business Services, Inc. 7th time in three years
Sompo Communications Inc. For the 5th consecutive year
Sompo Japan Career Bureau Inc. For the 5th consecutive year
Sompo Systems Inc. For the 4th consecutive year
Sompo Care, Inc. For the second consecutive year

Outstanding Enterprises Engaging in Efforts to ensure Health and Productivity Management (Small and Medium Enterprise Category)

Wellness Communications Corporation For the 5th consecutive years
Sompo Asset Management Co., Ltd. For the 4th consecutive year
Sompo Japan DC Securities Inc. For the third consecutive year
Sompo Business Solutions, Inc. For the third consecutive year
Sompo Commercial Line Claims Support Inc. For the third consecutive year
Sompo Credit Inc. For the third consecutive year
Sompo Warranty Inc. For the third consecutive year
Sompo Challenged Inc. For the second consecutive year
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