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Wellness Management

— Background of the “Health and Productivity Management®”* —

Partnerships

In order to realize SOMPO's Purpose, Sompo Group values the health and wellbeing of employees and their families.

The Group’s Human Respect Policy also states that we are committed to maintaining and improving employees’ health to ensure a vibrant work environment.

The Group is actively practicing the Health and Productivity Management initiatives to boost employees’ health as one of its most important business themes based on the policies.
The Group will deliver messages to the outside world to raise awareness of health management. It will also support and sponsor external health management programs.

  • The term “Health and Productivity Management®” is a registered trademark of an incorporated NPO organization, the Workshop for the Management of Health on Company and Employee.

Sompo Group Health Management Declaration

To further promote the Health and Productivity Management throughout the Group, we have established the “Sompo Group Health Management Declaration,” which incorporates three objectives: (i) Realization of “SOMPO's Purpose (ii) boost productivity, and (iii) enhance corporate value. We are pushing ahead with the Health and Productivity Management by delivering the group-common policies internally and externally.

【Sompo Group Health Management Declaration】

Sompo Group values its contribution to society and ensures the highest quality services for customers’ safety, security and health. To this end, we strive to provide healthy and happy lives for employees and their families.

  • We respect a sense of ownership; we support individual health activities that suit each employee’s mission and work style.
  • We provide a place where people can express their diverse talents and strengths; we try to boost individuals’ and organizations’ productivity in a healthy working environment.
  • We contribute to the realization of a healthier and more energetic society by increasing employees’ motivation and creating innovations.

Mikio Okumura
Group CEO, Director, President and Representative Executive Officer

Main initiatives

(1) Maintain and Improve the Health of Employees
To maintain and improve employees' health, each Group company implements initiatives tailored to individual health status.

At Sompo Japan Insurance Inc., lifestyle improvement is a top priority from the perspective of improving productivity, as there is a correlation between lifestyle and productivity (WLQ-J score).

Another excellent example would be Sompo Himawari Life Insurance ("Sompo Himawari"), which provides a free wearable device for all employees to raise health awareness. The device enables people to check their day-to-day health data, e.g., the number of steps taken, heart rate, calories consumed, and hours of sleep. Sompo Himawari is trying to create an exercise-focused lifestyle for its employees. For example, it developes original exercises to encourage working out. Daily step competitions are organized and gauged by the company-provided wearable devices. In addition, Sompo Himawari introduced a non-smoking policy in April 2019. This company-wide policy sought to strengthen non-smoking efforts during work hours. In April 2020, Sompo Himawari included in its recruitment policies a clause indicating that new hires in and after 2020 must be non-smokers. In addition, Sompo Himawari provides individual online follow-up programs for people who quit smoking.

(2) Ensure a Vibrant Work Environment
"Happiness at Work" is a must-have factor for companies to grow sustainably. The Group believes that promoting health management can enhance employees' well-being and mental and physical health. "The health of employees and their families" is the driving force of the Group's management philosophy. To this end, the Group declared its recognition that employees' mental and physical health is a management issue. Along with Sompo New Wok Style, the Group will promote its health management to embody a diverse work style.

Sompo Japan regularly conducts employee awareness surveys to gauge the vitality of employees and the company. The study results, employees' work hours, and regular stress checks are analyzed together to see how happy employees are at work. Sompo Japan then works on any areas for improvement to increase employee motivation and team vitality.

(3) Data Analytics in Health
The Group analyzes health data offered by Sompo Health Support Inc. while working with health insurance associations.
Sompo Japan and Sompo Himawari life are working to improve lifestyle habits, which were found to correlate with the results of health checkups, stress check results, WLQ-J scores, and other analyses.

Health Management Initiatives in the Group

Note 1) Group companies in Japan (24 companies) are as follows

  1. Mysurance Inc.
  2. Sompo Asset Management Co., Ltd.
  3. Sompo Commercial Line Claims Support Inc.
  4. Sompo Credit Inc.
  5. Sompo Care Inc.
  6. Sompo Corporate Services Inc.
  7. Sompo Communications Inc.
  8. Sompo Systems Inc.
  9. Sompo Challenged Inc.
  10. Sompo Business Services, Inc.
  11. Sompo Business Solutions Inc.
  12. Sompo Health Support Inc.
  13. Sompo Risk Management Inc.
  14. Sompo Warranty Inc.
  15. Sompo Direct Insurance Inc.
  16. Sompo Japan DC Securities Inc.
  17. Sompo Japan Career Bureau Inc.
  18. Sompo Japan Partners Inc.
  19. Prime Assistance Inc.
  20. ND Software Co., Ltd.
  21. Sompo Systeminnovations Inc.
  22. Sompo Institute Plus
  23. SOMPO Light Vortex Inc.
  24. SOMPO AUX Inc.

Specific initiatives at group companies

Compliance with occupational health and safety

The health and safety of our employees, customers, contractors and visitors is very important to us at the Sompo Group. As part of our business operations, we are working on initiatives for occupational health and safety and the workplace environment.
Each workplace has a committee which discusses occupational health and safety matters to maintain and improve employees’ wellbeing. We carry out office inspections (measuring the brightness of lighting, etc.) and building management checks (measuring CO2 levels, etc.) to ensure a safe, healthy and comfortable environment is maintained. Any health-related risks or issues identified by these inspections are reported to the health and safety committee, along with measures recommended by occupational health experts, and action is taken to improve the working environment.
In the unlikely event of an incident involving a work-related injury or illness, we take appropriate action to fulfil our responsibilities in accordance with the Industrial Safety and Health Act.

Effect Verification

We make use of the health and productivity management support service provided by Sompo Health Support to continuously assess the results and verify the effects of measures that have been implemented, and review these measures. This helps each company to solve any health issues and to maintain and improve the wellbeing of employees and their families.
At our annual Group-wide Group Health and Productivity Management Promotion Headquarters Committee, we look at priority issues that should be addressed to keep our employees in good physical and mental health. These are reflected in the policies of each company, and we are carrying out fixed-point observation based on engagement surveys and other labor-related data.

Health Issues and Major Verification Indicators

Based on the issues identified at the Group Health and Productivity Management Promotion Headquarters Committee and health risks identified through assessments, the following key indicators for health and productivity management are verified annually. We set priority issues and KPIs, and verify the effects of specific measures implemented by each company as explained in Specific initiatives at group companies.

Sompo Holdings

Health issues Target KPI Unit Target FY2021 FY2022 FY2023 FY2024
Lifestyle disease preventive
measures
1
*1
Rate of regular medical checkup % 100.0 99.1 99.4 100 98.8
2
*2
Appropriate weight maintenance
(BMI18.5~24.9)
% 80.0 63.4 68.9 66.5 61.1
3
*2
Rate of regular exercise % 30.0 40.2 37.0 38.5 33.2
Measures to encourage
employees to stop smoking
4
*1
Rate of smoking % 12.0 9.8 10.9 11.5 9.9
Mental health measures
(stress check examination)
5
*1
Rate of stress check examination % 100.0 94.4 95.8 95.3 93.1
General health risk - below
100
84.0 87.0 85.0 89.0
Improved presenteeism 6
*1
Total Performance Evaluation*3
WLQ-J score
(most productive = 100%)
% Improvement from the previous fiscal year 95.3 95.3 95.5 95.3

Sompo Japan Insurance

Health issues Target KPI Unit Target FY2021 FY2022 FY2023 FY2024
Lifestyle disease preventive
measures
1
*1
Rate of regular medical checkup % 100.0 99.9 99.9 99.9 100.0
2
*2
Appropriate weight maintenance
(BMI18.5~24.9)
% 80.0 66.0 66.4 65.8 66.4
3
*2
Rate of regular exercise % 30.0 21.3 21.7 22.5 20.7
Measures to encourage
employees to stop smoking
4
*1
Rate of smoking % 12.0 14.5 14.0 14.3 13.8
Mental health measures
(stress check examination)
5
*1
Rate of stress check examination % 100.0 93.3 97.8 97.9 98.2
General health risk - below
100
100.0 104.0 100.0 101.0
Improved presenteeism 6
*1
Total Performance Evaluation*3
WLQ-J score
(most productive = 100%)
% 100.0 94.0 93.6 93.8 93.7

Sompo Himawari Life Insurance

Health issues Target KPI Unit Target FY2021 FY2022 FY2023 FY2024
Lifestyle disease preventive
measures
1
*1
Rate of regular medical checkup % 100.0 100.0 100.0 100.0 100.0
2
*2
Appropriate weight maintenance
(BMI18.5~24.9)
% 80.0 67.3 66.7 65.8*4 65.6
3
*2
Rate of regular exercise % 40.0 26.8 26.6 27.0*4 25.4
Measures to encourage
employees to stop smoking
4
*1
Rate of smoking % below
5%
9.3 7.5 6.9 6.2
Mental health measures
(stress check examination)
5
*1
Rate of stress check examination % above
95%
97.7 92.5 98.1 97.7
General health risk - 90.0 95.0 94.0 91.0 89.0
Improved presenteeism 6
*1
Total Performance Evaluation*3
WLQ-J score
(most productive = 100%)
% 100.0 93.9 93.9 94.0 94.0
  1. All employees
  2. Employees over age 40
  3. Same examination rate as for stress checks
  4. These figures have been updated from the Preliminary data in the FY2023 report to the finalized data

Medical expenses/insurance business expenses (Yasuda Health Insurance average)

Item Unit FY2020 FY2021 FY2022 FY2023 FY2024
Medical expense/person JPY 218,814 240,301 262,745 178,234 289,564
Insurance business expense/person JPY 28,957 31,113 30,367 36,777 35,702

Information on health initiatives (Group averag)

Item FY2021 FY2022 FY2023 FY2024
Employee satisfaction with health initiatives
(5-point scale)
3.02 3.06 3.08 3.04

Certified as 2025 Health & Productivity Management Outstanding Organization

The company has been certified as a Health & Productivity Management Outstanding Organization* for nine consecutive years as a company excelling in Health and productivity management.
Our group companies were certified as Health & Productivity Management Outstanding Organizations by the Ministry of Economy, Trade and Industry and the Nippon Kenko Kaigi (Japan Health Council). Six of these companies were certified as 2025 Health & Productivity Management Outstanding Organizations in the Large Enterprise Category (White 500), seven as 2025 Health & Productivity Management Outstanding Organizations in the Large Enterprise Category, two as 2025 Health & Productivity Management Outstanding Organizations in the Small and Medium-Sized Enterprise Category (Bright 500), one as a 2025 Health & Productivity Management Outstanding Organization in the Small and Medium-Sized Enterprise Category (Next Bright 1000), and four as 2025 Health & Productivity Management Outstanding Organization in the Small and Medium-Sized Enterprise Category.
We will continue to communicate the ongoing effectiveness of our initiatives both internally and externally, in collaboration with the health insurance association. By conducting verification and review, we will strive to expand the adoption of Health and productivity management across our group companies and our client companies.

[Certified Group Companies]

2025 Health & Productivity Management Outstanding Organization in the Large Enterprise Category (White 500)
  • Sompo Holdings, Inc. (9 consecutive years)
  • Sompo Japan Insurance Inc. (9 consecutive years)
  • Sompo Himawari Life Insurance Inc. (9 consecutive years)
  • Sompo Health Support Inc. (9 consecutive years)
  • Sompo Japan Partners Inc. (6 consecutive years)
  • Sompo Corporate Services Inc. (5 consecutive years)
2025 Health & Productivity Management Outstanding Organization in the Large Enterprise Category
  • Sompo Risk Management Inc. (9 consecutive years)
  • Sompo Business Services Inc. (9 consecutive years)
  • Sompo Communications Inc. (7 consecutive years)
  • Sompo Direct Insurance Inc. (6 consecutive years)
  • Sompo Care Inc. (4 consecutive years)
  • Prime Assistance Inc. (7 consecutive years)
  • Sompo Systems Inc. (6 consecutive years)
2025 Health & Productivity Management Outstanding Organization in the Small and Medium-Sized Enterprise Category (Bright 500)
  • Sompo Japan Career Bureau Inc. (2 consecutive years)
    7 consecutive years, including Large Enterprise Category certification.
  • Sompo Challenged Inc. (first time)
    4 consecutive years, including the Small and Medium-Sized Enterprise Category certification.
2025 Health & Productivity Management Outstanding Organization in the Small and Medium-Sized Enterprise Category (Next Bright 1000)
  • Sompo Warranty Inc. (first time)
    5 consecutive years, including the Small and Medium-Sized Enterprise Category certification.
2025 Health & Productivity Management Outstanding Organization in the Small and Medium-Sized Enterprise Category
  • Sompo Asset Management Co.,Ltd. (6 consecutive years)
  • Sompo Japan DC Securities Inc. (5 consecutive years)
  • Sompo Business Solutions Inc. (5 consecutive years)
  • Sompo Commercial Line Claims Support Inc. (5 consecutive years)
  • “Health and productivity management” is a registered trademark of the Workshop for the Management of Health on Company and Employee.
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