Based on its Group CSR Vision, the Sompo Holdings Group strives to address social issues and create new value as part of the process of its transformation into a “theme park for the security, health, and wellbeing of customers” and to thereby help realize a resilient, sustainable society together with growth for the Group.
Group CSR Vision
We, the Sompo Holdings Group, will positively engage our stakeholders in forward-looking dialogue, respect international standards and codes of conduct, and address environmental issues of climate change, biodiversity, and social issues of human rights and diversity in the course of our business operations in a transparent, fair, and open manner.
By constantly maintaining a long-term outlook, and by providing services and products that contribute to security, health, and wellbeing, we will strive as a solution provider to promote the realization of a resilient and sustainable society.
Five CSR Material Issues
In April 2016, based upon the Group CSR Vision, the Sompo Holdings Group established the following Three Key Strengths to advance its CSR initiatives. Furthermore, the Group redefined its Five CSR Material Issues based on the latest developments and changes in its business environment, most notably the adoption of the United Nations Sustainable Development Goals (SDGs) at the 2015 UN summit and the Paris Agreement at the 2015 United Nations Climate Change Conference, to realize a resilient and sustainable society by providing products and services that contribute to security, health, and wellbeing.
External Recognition of Our ESG Efforts
Inclusion in Socially Responsible Investment (SRI) Indices
From an early stage, we have been actively involved in ESG, and our initiatives have been recognized by various organizations globally. The following outlines our major recent recognitions and awards (as of July 1, 2018).
Dow Jones Sustainability Indices (DJSI World)

DJSI World is a leading global SRI index of companies that are leaders in sustainability, as assessed from their approach toward environmental, social, and governance (ESG) issues. This is the eighth consecutive year for Sompo Holdings to be included in the index and the 18th consecutive year for Sompo Japan Nipponkoa Insurance.
Corporate Sustainability Assessment by RobecoSAM

We were awarded the RobecoSAM Bronze Class Award in 2018, listed from among the companies that are included in the DJSI survey. We have been listed for this award for the eighth consecutive year, and for the 11th consecutive year when including the years Sompo Japan Nipponkoa Inc. was listed.
CDP Climate Change Survey

We were included in A-List, the highest ranking among financial institutions, in the CDP Climate Change survey. The CDP is a collaborative initiative by the world’s leading institutional investors to encourage businesses worldwide to adopt climate change strategies and disclose their GHG emissions.
FTSE4Good Index Series

The FTSE4Good Index Series is a group of SRI indexes that evaluate the performances of companies meeting globally recognized corporate responsibility standards in relation to ESG.
FTSE Blossom Japan Index

Created by the global index provider FTSE Russell (the trading name of FTSE International Limited and Frank Russell Company), the FTSE Blossom Japan Index is designed to measure the performance of companies demonstrating strong environmental, social, and governance (ESG) practices. The FTSE Blossom Japan Index is used by a wide variety of market participants to create and assess responsible investment funds and other products.
MSCI ESG Leaders Indexes and MSCI SRI Indexes

These indexes comprise companies from various industries that have earned high evaluations in relation to ESG.
ECPI Global Developed ESG Best-in-Class Equity Index

ECPI Global Developed ESG Best-in-Class Equity Index comprises stocks with high ESG evaluations.
The Morningstar Socially Responsible Investment Index

The Morningstar Socially Responsible Investment Index was developed as Japan’s first socially responsible investment index comprising Japanese companies.
Stakeholder Engagement toward Achieving the SDGs
Various important stakeholders have a large influence on the business activities of the Group. We recognize the importance of understanding social issues through communication with stakeholders as well as of building relationships based on trust and collaboration with them in order to achieve greater results. We thus place emphasis on stakeholder engagement.
The 17th SDG is to “strengthen the means of implementation and revitalize the global partnership for sustainable development,” and is a key for promoting our initiative.
A variety of international and domestic initiatives are forming partnerships to contribute to the achievement of the SDGs.
The Group actively participates in various initiatives, making an effort to play a leading role in achieving the SDGs.
TOPICS
Revision of the Keidanren Charter of Corporate
Behavior—Japanese Business Sphere Initiative
Aimed at Achievement the SDGs
Keidanren (Japan Business Federation) is advocating contributions to the accomplishment of the SDGs through the realization of Society 5.0, a vision for an ultrasmart, human-oriented society, leading it to revise the Charter of Corporate Behavior and its implementation guidelines in 2017. Masao Seki, Senior Advisor on Corporate Social Responsibility Department of core Group company Sompo Japan Nipponkoa Insurance Inc., played a leadership role in this revision as the chair of the revision task force.
More than ever, attention is being turned to the role of companies, which have the power to transform society through their businesses, in contributing to the realization of the inclusive and sustainable future so desired by the world. As such, companies are now expected to incorporate the SDGs into their business strategies from a long-term perspective based not only on an understanding of the 17 SDGs but also on the fundamental principles of respect for human rights that lie at the core of these goals. The Sompo Holdings Group is fully aware of the significance of the revision to the Charter of Corporate Behavior, and it stands committed to accelerating its efforts for accomplishing the SDGs.
Masao Seki
Chair of Task Force on Keidanren’s
Charter of Corporate Behavior
Committee on Corporate Behavior & Social Responsibility
Keidanren
Senior Advisor
Corporate Social Responsibility Department
Sompo Japan Nipponkoa Insurance Inc.
Professor
School of Business Administration
Meiji University
Progress of Initiatives Related to Material Issues—
Contributions to Accomplishment of SDGs
The Sompo Holdings Group has established CSR key performance indicators (CSR-KPIs) based on the Five CSR Material Issues to quantify the progress of initiatives related to these issues. We thereby strive to resolve various social issues, believing that these efforts will contribute to the accomplishment of the SDGs.
The Bosai JAPAN-DA Project is a workshop designed to help children and their parents learn the knowledge and safety precautions necessary to protect themselves and the people around them from disasters. This program received the Judging Committee’s Special Award in the 2017 Award for Companies Promoting Experience-based Learning Activities for the Youth sponsored by the Ministry of Education, Culture, Sports, Science and Technology.
Material Issue 2 Contributing to Health and Welfare

With a view to realizing its vision of “Japan, an affluent country that can boast to the world of a long and quality life,” the Sompo Holdings Group is working to become the most trusted provider of nursing care services in Japan based on consideration of the various risks that might threaten an aging population. To this end, we will swiftly cultivate a brand founded on security, health, and wellbeing through the provision of nursing care services of impeccable quality. Moreover, we seek to help people remain healthier for longer. Accordingly, we provide employee assistance programs, lifestyle disease prevention support, and other support services to contribute to the security, health, and wellbeing of customers.
The Group holds programs for training people to support individuals with dementia, which is on the rise as the population ages. These programs offer participants accurate information with regard to this condition to endow them with the skills necessary to offer proper support to individuals suffering from this condition. We hope that these programs will contribute to our business as well as to society.
Material Issue 3 Promoting the Manageability of Global Environmental Issues

Rather than simply viewing climate change and other global environmental issues as risks, the Sompo Holdings Group goes a step forward to provide various solutions for addressing these issues. Examples of these solutions include insurance products and risk consulting services that cover the risks associated with meteorological disasters and renewable energy operations. We also seek to provide products and services that respond to and help alleviate climate change, contribute to the preservation of biodiversity, and promote eco-conscious action. At the same time, we are working together with stakeholders throughout all areas of our business, from upstream areas to downstream areas, to take the initiative in reducing environmental impacts across the value chain. In these ways, the Group is approaching global environmental issues as opportunities to create and grow new markets.
Another area of focus is promoting the resolution of global environmental issues. To this end, we carry out environmental preservation activities and provide opportunities for environmental education to raise interest in and awareness of the environment and thereby increase the number of individuals capable of exercising autonomy in addressing such issues. The Group also collaborates with research and government institutions to conduct research on global environmental issues and transmit the results throughout society.
We held a dialogue with members of a local community for developing a product in response to climate change.
The SAVE JAPAN Project, a program for preserving scarce species in Japan, received the Chairman’s Award of Ecological Life and Culture Organization 2017.
Held every year, Sompo Holdings Volunteer Days is a time for employees to take part in volunteer activities.
SOMPO KIDS PARK daycare facilities have been established at the Company in order to create a workplace environment that is accommodating to employees with small children.