Sustainability
In order to continue creating new value, the Group’s transformation is being driven by our efforts as a solutions provider to solve identified social issues while looking to the future.

We aim to contribute to the realization of a sustainable society by providing the highest-quality services that improve the security, health, and wellbeing of our customers, as mirrored in the Group Management Philosophy.
Sompo Holdings is also keen to help achieve the Sustainable Development Goals (SDGs) through its Group Management Philosophy for the realization of “A Theme Park for Security, Health & Wellbeing.”
Group-wide CSR Promotion Structure
The Sompo Holdings Group has a system for promoting CSR, having put together a CSR Management System based on ISO 14001 as a framework for promoting a broad range of CSR initiatives. We have a PDCA cycle for iterative improvements along with annual CSR action plans for Group companies.
Also, we have set up the Group’s Council for CSR Promotion. Chaired by the Group CBO with officers from each Group company meeting to discuss ESG issues, the Council for CSR Promotion aims to enhance the CSR initiatives of the entire Group by ascertaining and sharing progress on successful initiatives at Group companies.
Advancing the Creation of a “Theme Park” and Globalization
We strive to solve complex social issues around the world by collaborating with stakeholders to provide advanced solutions from Japan to other countries dealing with social issues. With the aim of having a presence that is valuable and indispensable in an unpredictable era, Sompo Holdings will carry on with its transformation into a future where society centers on people and “no one will be left behind.”
Human Resources
We will achieve a transformation by changing our corporate culture and our business portfolio. This can be accomplished by increasing the diversity and expertise of Group personnel while enhancing their ability to create market value. Human resources are the key factor that supports the transformation of the Sompo Holdings Group.
History
Training for Selected Employees
2011 |
Female Business Management Program |
This program seeks to improve the business perspectives and awareness of female employees who are interested in becoming future managers (a total of 98 women have participated). |
2012 |
SOMPO Global University |
This internal university trains young employees to think globally as managers in the future (162 employees from 17 countries have participated). |
2017 |
Global Leadership Program |
This program aims to raise awareness of mid-career employees who are prospective candidates for managerial positions (23 employees from 8 countries have participated). |
|
Global Executive Program |
This program seeks to train global leaders as candidates for top management positions (24 employees from 8 countries have participated). |

Personnel Exchange on a Global Basis
2014 |
Launched Exchange
Program*
- Name changed to Global Assignment Program in 2019
|
2017 |
Started talent management on a global basis |
Exchange Program
Creation of a Global Personnel System Platform
2016 |
Launched global personnel system platform at overseas Group companies |
2017 |
Visualized key posts in entire Group and shared core components of competency |
2018 |
Launched project to integrate personnel system platforms across domestic Group companies |
Integrated personnel system platform
Advancing the Creation of a “Theme Park” and Globalization
The Sompo Holdings Group has created personnel measures so that the cumulative knowledge and experiences of its 80,000 employees from diverse backgrounds and different nationalities, genders, and ages can be focused on growing the entire Group. In this era of volatility, uncertainty, complexity, and ambiguity (VUCA), diversity in personnel is what drives companies into the future. The Sompo Holdings Group will transform itself and facilitate the transformation of its human resources with the objective of leading the transformation of its corporate culture and becoming a truly global corporate group. By promoting diversity, expertise, and improvements in market value, each and every Group employee will advance the expansion of the Group by applying their own strengths toward accomplishing their missions.
Digital Technologies
We expect that digital disruption is likely to have a major impact on the insurance industry. Products and services that break the concept of traditional insurance are being provided over the web and smart devices. Aggressively promoting digital transformation is essential to surviving and proactively utilizing digital technologies is vital in facilitating the transformation of the Sompo Holdings Group.
History
SOMPO Digital Lab Launched
2016 |
SOMPO Digital Lab Tokyo |
- Carries out proof-of-concept (PoC) tests with services using digital technology
- Examines new business ideas etc.
|
SOMPO Digital Lab Silicon Valley |
- Researches and provides information about the latest technologies and business models
- Builds networks with local companies
- Promotes innovation among Group companies etc.
|
2017 |
SOMPO Digital Lab Tel Aviv |
SOMPO Digital Lab Tokyo
SOMPO Digital Lab Silicon Valley
SOMPO Digital Lab Tel Aviv
Structure of SOMPO Digital Lab
We established SOMPO Digital Lab in April 2016 with 10 personnel, and as of June 30, 2019, it had grown to roughly 120 people, some of whom also serve in other positions. SOMPO Digital Lab is a hub for developing the Group’s digital strategy and accelerating the Group’s transformation. In July 2018, we launched the SOMPO Sprint Team as an in-house development team within SOMPO Digital Lab Tokyo to promptly conduct PoC tests utilizing the agile software development method.

Advancing the Creation of a “Theme Park” and Globalization
Insurance provides reassurance by paying a benefit when unexpected events occur, such as accidents, injuries, and illness. In addition to offering insurance, the Sompo Holdings Group wants to prevent these unexpected events by using digital technologies and to provide “security, health, and wellbeing” to society and thereby ensure it does not require insurance.
Through the digital transformation of the entire Group, we aim to realize a truly service-oriented industry and create new customer experiences by leveraging the information-gathering capabilities and digital technologies as a core competency at our bases in Tokyo, Silicon Valley, and Tel Aviv.