Business Outline
In catering to the diverse needs of numerous senior citizens and their families, Sompo Care Inc. offers a full lineup of nursing care services encompassing everything from at-home nursing care to facility-based nursing care.
Business Environment and Basic Strategies
As the numbers of those certified as requiring nursing care and senior citizens with dementia increase, demand for nursing care services is expected to grow. Meanwhile, as the workingage population decreases, the workforce is set to contract. Consequently, a shortage of about 380,000 nursing care professionals is anticipated by 2025. Thus, the supply–demand gap for nursing care professionals is widening. To help address the aforementioned social issues facing Japan’s super-aging society, as a provider of nursing care services, we will cater to growing demand by utilizing technologies and training nursing care professionals to realize nursing care services with high levels of productivity and quality. Moreover, we will offer our expertise in these areas to other nursing care providers as well as local communities and families that are involved in nursing care. Further, we will associate the SOMPO brand with outstanding dementia care capabilities by offering a varied range of dementia solutions that are based on enhanced services for the prevention and early detection of dementia and even better dementia care services.
Progress of the Mid-Term Management Plan
Since commencing full-fledged entry into the nursing care business in fiscal 2015, we have concentrated on developing systems. For example, we have strengthened our internal control systems and enhanced personnel training through the establishment of SOMPO Care University and other programs. In fiscal 2017, we integrated the head office functions of Sompo Care Message Inc. and Sompo Care Next Inc. In fiscal 2018, we strengthened our management foundations by introducing a
Regional Headquarters System and merging four operating companies, including Sompo Care Message and Sompo Care Next.
As for business results, we began in the red in fiscal 2016. However, steadily recovering occupancy rates moved us into the black in fiscal 2017. In fiscal 2018, revenues and earnings were
up year on year.
*The benefits of enhanced governance, improved quality, and human resource development led to an upturn in occupancy rates that began in fiscal 2016 and continued
thereafter. We anticipate that rates will keep improving in fiscal 2019.
Main Future Initiatives We
We will help address the supply–demand gap for nursing care professionals by effectively utilizing ICT and other leading-edge technologies and improving compensation. Also, we will fully leverage our know-how in relation to the provision of nursing care services with high levels of productivity and quality as well as feedback from customers and employees to develop new peripheral nursing care businesses and dementia-related services. Through these initiatives, we will help address the social issues that Japan faces as a super-aging society.
