Web Accessibility Policy

Established March 29, 2024

Basic stance on supporting web accessibility

Sompo Holdings strives to ensure and improve Web accessibility, with the goal of creating a website that is easy for anyone to use. The Company has incorporated Universal Design principles and is committed to ensuring that as many customers as possible can access its website easily and comfortably.

In order to ensure, maintain and improve accessibility to its website, the Company is working to address “JIS X 8341-3:2016—Guidelines for Older Persons and Persons with Disabilities—Information and Communications Equipment, Software, and Services—Part 3: Web Content.”

Targeted compliance level

Compliance with the JIS X 8341-3:2016 Web Accessibility Compliance Level AA*

  • Compliance level indications in this Web Accessibility Policy, such as “Compliant” and “Partially compliant,” conform to the indications set forth in the “JIS X 8341-3:2016 Compliance Level Indication Guidelines for Web Content,” published by the Web Accessibility Infrastructure Committee of the Info-communication Access Council.




The following webpages or content are exempted from the policy’s scope, owing to the difficulty of controlling them in website operation.

  • Third party-provided services as well as data, images, and other published content

Test results

The Company hereby reports on the results of a test conducted in accordance with JIS X 8341-3:2016.

How the tested webpages were selected
  • Representative sample webpage for all webpages
  • Randomly selected webpages
Success criteria checklist See the “Success criteria checklist” below
Tested webpage See the “Tested webpage” below
Test period March 18 to March 25, 2024

Success criteria checklist

An asterisk (*) indicates that there is no applicable content.
Success Criteria Level Applicability Result(PC) Result(SP)
1.1.1 Non-text Content A Partially compliant Partially compliant
1.2.1 Audio-only and Video-only (Prerecorded) A - * *
1.2.2 Captions (Prerecorded) A Compliant Compliant
1.2.3 Audio Description or Media Alternative (Prerecorded) A Compliant Compliant
1.3.1 Info and Relationships A Partially compliant Partially compliant
1.3.2 Meaningful Sequence A Partially compliant Partially compliant
1.3.3 Sensory Characteristics A Compliant Compliant
1.4.1 Use of Color A Partially compliant Partially compliant
1.4.2 Audio Control A - * *
2.1.1 Keyboard A Partially compliant Partially compliant
2.1.2 No Keyboard Trap A Compliant Partially compliant
2.2.1 Timing Adjustable A Compliant Compliant
2.2.2 Pause, Stop, Hide A Compliant Compliant
2.3.1 Three Flashes or Below Threshold A Compliant Compliant
2.4.1 Bypass Blocks A Partially compliant Compliant
2.4.2 Page Titled A Compliant Compliant
2.4.3 Focus Order A Compliant Partially compliant
2.4.4 Link Purpose (In Context) A Compliant Compliant
3.1.1 Language of Page A Compliant Compliant
3.2.1 On Focus A Compliant Compliant
3.2.2 On Input A Compliant Compliant
3.3.1 Error Identification A Partially compliant Partially compliant
3.3.2 Labels or Instructions A Partially compliant Partially compliant
4.1.1 Parsing A Compliant Compliant
4.1.2 Name, Role, Value A Compliant Compliant
1.2.4 Captions (Live) AA - * *
1.2.5 Audio Description (Prerecorded) AA Compliant Compliant
1.4.3 Contrast (Minimum) AA Compliant Partially compliant
1.4.4 Resize Text AA Partially compliant Partially compliant
1.4.5 Images of Text AA Partially compliant Partially compliant
2.4.5 Multiple Ways AA Compliant Compliant
2.4.6 Headings and Labels AA Partially compliant Partially compliant
2.4.7 Focus Visible AA Compliant Partially compliant
3.1.2 Language of Parts AA Compliant Compliant
3.2.3 Consistent Navigation AA Compliant Compliant
3.2.4 Consistent Identification AA Compliant Compliant
3.3.3 Error Suggestion AA Compliant Compliant
3.3.4 Error Prevention (Legal, Financial, Data) AA Compliant Compliant

Tested webpage(Japanese site)

Homepage https://www.sompo-hd.com/
About Us https://www.sompo-hd.com/company/
Investors https://www.sompo-hd.com/ir/
News&Topics https://www.sompo-hd.com/news/
Careers https://www.sompo-hd.com/recruit/
FAQs https://www.sompo-hd.com/faq/
Glossary https://www.sompo-hd.com/glossary/
IR Mail News https://www.sompo-hd.com/mail/
Inquiries / Materials Requests https://www.sompo-hd.com/contact/
Inquiries / Materials Request Form https://www.sompo-hd.com/contact/contact/
Terms of Use https://www.sompo-hd.com/terms/
Site Map https://www.sompo-hd.com/sitemap/
To Our Stakeholders https://www.sompo-hd.com/company/message/
Corporate Profile https://www.sompo-hd.com/company/summary/
Organization Chart https://www.sompo-hd.com/company/summary/organization/
Directors and Executive Officers https://www.sompo-hd.com/company/summary/directors/
Biography of Management Team https://www.sompo-hd.com/company/summary/directors/resume/
Management Strategy https://www.sompo-hd.com/company/strategy/
SOMPO CHANNEL https://www.sompo-hd.com/company/channel/
Brand https://www.sompo-hd.com/company/brand/
Initiatives for an Aging Society https://www.sompo-hd.com/company/elderly/
List of SNS Official Accounts https://www.sompo-hd.com/company/socialmedia/
Overview https://www.sompo-hd.com/group/overview/
Domestic P&C Insurance https://www.sompo-hd.com/group/PandC/
Sompo Japan https://www.sompo-hd.com/group/PandC/sjnk/
List of Group Companies https://www.sompo-hd.com/group/group_list/
Sompo Japan Insurance Monthly Sales Report https://www.sompo-hd.com/ir/financial/monthly/
Investor Presentations https://www.sompo-hd.com/ir/data/session/
Annual Securities Reports, Quarterly Reports, Semiannual Reports https://www.sompo-hd.com/ir/data/report/hd/
Annual Report https://www.sompo-hd.com/ir/data/disclosure/hd/
Stock Quotes https://www.sompo-hd.com/ir/stock/quotation/
Shareholder Return https://www.sompo-hd.com/ir/stock/return/
Investor Events https://www.sompo-hd.com/ir/event/

Policy on future actions

The Company will strive to successively revise and update its currently published website, with the goal of complying with Level AA of JIS X 8341-3:2016. It also aims to ensure that new websites and webpages to be created in the future, as well as updated webpages, comply with Level AA of JIS X 8341-3:2016.

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