Supporting Group businesses through data
My mission is to support the entire Group’s business by making maximum use of the power of data. I am working on this mission from two main perspectives.
The first perspective is leveraging the power of data to achieve the Group’s ‘connect and be connected’ vision faster. Under our new management structure, we aim to create new value through the global integration of our P&C insurance businesses operating in Japan and overseas, as well as via coordination between the diverse services in our wellbeing business. In order to succeed with these major changes, it is indispensable to coordinate and make strategic use of the data that exists in each organization.
The second perspective is how to apply the amazing advances in AI to our business. The use of AI in business is no longer an option but a prerequisite, and it is necessary to not just use AI but improve its performance as well. To this end, we believe that improving the quality of data and building a system that allows us to constantly leverage data suitable for AI use (AI-ready data) strengthens the competitiveness of the entire Group.
Three issues to be addressed to achieve our mission
Since April 2025, when I assumed the position of Group CDaO, we have worked on three main tasks to achieve our mission.
The first is the creation of use cases. We are advancing initiatives that allow Group employees to build up
successful experiences through the use of data to improve operations and increase the value provided to customers. One example is the SJ-R Dashboard deployed at Sompo Japan Insurance. This is a system for all employees to check shared data and link it to specific actions. Since it enables comparison of the status of one's own department with that of the entire company based on data (facts), it is useful for the analysis of concrete measures to enhance the soundness and increase the quality of management.
The second is human resource development. In the past data was generally perceived as something managed by the IT department, but we encourage each employee to be an active participant in data usage, and think and act for themselves about its utilization. We have also created opportunities for employees to share with each other what data they hold and how they manage and use it, in an effort to improve the data literacy of the Group as a whole.
The third is data governance. As data utilization becomes more diverse, there will be more cases than ever where data from one department is used in another department or within the Group. To this end, we are working to create a foundation— including rules and infrastructure—so that each employee can understand their own data and its value, and undertake proactively to uphold data quality.
I want to achieve a better society using the power of technology
Ever since I was moved by the power of science at the Tsukuba Science Expo when I visited as a child, I have sensed the significance of using technology to improve the world and have followed the path of technology. To fulfill my aspirations of those days, I am now working as the Group CDaO of Sompo Holdings, and I would like to contribute to the achievement of a better society by supporting SOMPO P&C and SOMPO Wellbeing through data.
