Shareholoder Services

Shareholder Administration and Processing

Below are shareholder contact details for various administrative matters related to shareholdings. Please note that your point of contact depends on the status of your shareholdings and the nature of your request.
The contacts below can assist you with matters that include the following:

  • Address change
  • Change of surname, company name, etc.
  • Designation of account for receipt of dividends
  • Repurchase or sale of odd-lot shares 

If you have a brokerage accountPlease contact your securities broker directly

If your shares are held in a special acoount and you do not have an account with a securities brokerPlease contact the special account administrator(s) shown below

Special account administrator(s)

Former Sompo Japan shareholders

Mizuho Trust & Banking Co., Ltd.
1-2-1 Yaesu, Chuo-ku, Tokyo

  • Mailing address and contact for inquiries:
    Stock Transfer Agency Department, Mizuho Trust & Banking Co., Ltd.
    2-8-4 Izumi, Suginami-ku, Tokyo 168-8507, Japan
    Telephone: 0120-288-324 (Toll Free only from Japan)

Former Nipponkoa Insurance shareholders

Mitsubishi UFJ Trust and Banking Corporation
1-4-5 Marunouchi, Chiyoda-ku, Tokyo

  • Mailing address and contact for inquiries:
    Stock Transfer Agency Department
    Mitsubishi UFJ Trust and Banking Corporation
    1-1 Nikkocho, Fuchu city, Tokyo
    (Mailing address)
    ShinTokyo Post Office Post-office box no.29, 137-8081 Japan
    Telephone: 0120-232-711 (Toll Free only from Japan)

For inquiries about unclaimed dividends or other matters related to dividend notices, contact our transfer agent

For inquiries about unclaimed dividends or other matters related to dividend notices, contact our transfer agent.

  • If you receive your dividends via your brokerage account, please contact your broker for inquiries related to dividend notices that can be used for tax filings.

Transfer agent

Mizuho Trust & Banking Co., Ltd.
2–1, Yaesu 1–chome, Chuo–ku, Tokyo, Japan

Mailing address/Contact
Mizuho Trust & Banking Co., Ltd.
Stock Transfer Agency Department
2-8-4, Izumi, Suginami-ku, Tokyo 168-8507, Japan

Telephone: +81(0)3-5213-5213, 0120-288-324 (Toll Free only from Japan)
9:00 to 17:00 Tokyo local time (excluding Saturdays, Sundays and national holidays)

Repurchase or Sale of Odd-lot Shares

If you own shares in a lot of less than 100 (odd-lot shares), you have the following options for adjusting your holdings.
If your shares are held in an account with a securities broker, please contact your securities broker directly. If your shares are held in a special account and you do not have an account with a securities broker, please contact the special account administrator.

  • The trading unit of the shares was amended from 1,000 shares to 100 shares on October 1, 2011.

Repurchase of odd-lot shares by Sompo Holdings

You cannot trade less than 100 shares on a securities exchange, but you can sell your odd-lot shares directly to Sompo Holdings.

Less than 100 shares Sell to NKSJ Holdings

Purchase of shares by you to cover a round-lot shortfall

You cannot trade less than 100 shares on a securities exchange, but you can purchase the number of shares you require to make up a round lot of 100 shares directly from Sompo Holdings.

Less than 100 shares Purchase from NKSJ Holding 100 shares (1 round lot)

Transferring Shares Out of Special Accounts

If you are a shareholder but do not have an account with a securities broker, your shares are held in a special account set up by us in your name. Shares cannot be traded via special accounts except when selling odd-lot shares back to us or requesting the sale of shares from us to cover a round-lot shortfall. If you have shares in a special account, we therefore urge you to open an account in your name with a securities broker and transfer your shares into it as soon as possible.
For details, please contact the special account administrator(s) shown above.