Overview of CSR Communication

Overview of CSR Communication

We use the following tools to disseminate information to ensure our stakeholders understand our CSR initiatives. We have investigated and examined the details contained in reports to ensure transparent, active and fair reporting from the perspective of both social requirements for disclosure, and our CSR material issues and other ESG issues.

  • The Annual Report 2017 (Integrated Report) serves to provide stakeholders with a clear overview of the Group, our performance, and our management strategies, and is prepared pursuant to Article 271-25 of the Insurance Business Act and Article 210-10-2 of the Ordinance for the Enforcement of the Insurance Business Act. Since fiscal year 2014 we have published an Annual Report (Integrated Report) that includes both financial and non-financial information on our performance and strategies, referring to the International Integrated Reporting Framework published by the International Integrated Reporting Council (IIRC).
  • The CSR Communication Report 2017 and our CSR website provide details on our CSR management vision, policies, plans and progress, and serves as communications tools to continuously improve our initiatives.
    • In an effort to enhance accessibility we have published the details contained in CSR Communication Report 2017 on our CSR website as well as in PDF format.
  • The CSR Booklet 2017 offers a clear and succinct introduction to examples of our CSR initiatives.

Features of the CSR Communication Report 2017

  1. Initiatives to improve corporate value through social responsibility
    In the Top Commitment, Group CEO & President Kengo Sakurada, as the organization’s most senior decision-maker, offers a description of initiatives being taken to improve corporate value and plans for future growth. He indicates the processes for creating value and sets a roadmap for a sustainable society and Group growth.
  2. Initiatives for Sustainable Development Goals (SDGs)
    Hideto Kawakita, CEO of the International Institute for Human, Organization and the Earth (IIHOE) and Publisher of Socio Management Review, as a representative of civil society organizations, and Masaya Futamiya, Chair of the Japan Business Federation (Keidanren) Committee on Corporate Behavior & Social Responsibility and Chairman and Representative Director of Sompo Japan Nipponkoa discuss our initiatives for Sustainable Development Goals (SDGs) for the year 2030 adopted by a United Nations summit in September 2015.
  3. Three featured topics based on the latest social trends and our strengths
    We have prepared features on our initiatives to address climate change which is becoming more serious, as well as nursing and healthcare initiatives and digital strategies that contribute to the creation of new value by transforming ourselves into a “theme park” for security, health, and wellbeing. We also included an interview with Mr. Kawakita, CEO of IIHOE.
  4. Stakeholder engagement
    We believe that communicating with our diverse stakeholders is important for understanding social issues, for building relationships of trust and collaboration, and for accomplishing greater results. This Report details our progress and focus on comments received from stakeholders in the process of redefining the Group CSR Material Issues announced in April 2016. As mentioned in 2 and 3 above, we have included an interview with an expert.
  5. Initiatives to improve information disclosure credibility
    We refer to various international guidelines when disclosing information and this Report in particular has been prepared in conformity with the Core option of the GRI Sustainability Reporting Standards.

    We have received comments from Carolyn Schmidt, Program Director of ECOLOGIA, to help improve our continuous initiatives. Starting in fiscal year 2012 we have obtained assurance by a third-party organization regarding greenhouse gas (GHG) emissions, and are expanding this effort to Group companies each year. In fiscal year 2016 we also obtained assurance regarding the total number of days lost due to absence. We are working on highly transparent information disclosure.

We also include our achievements and future strategies as shown below.

  • Descriptions of Basic Policies for Our Action, Management System, CSR Key Performance Indicators (CSR-KPIs), Key Initiatives, and plans for Moving Forward, to effectively communicate our PDCA-driven efforts for each CSR Material Issue.
  • ESG Data Index and the list of Products and Services for a Sustainable Society. In addition, the Major ESG Data page shows the performance of Sompo Holdings and its main consolidated subsidiaries compiled on a multi-year basis for easy comparison to report data in detail.
  • A Key Initiatives section organized by stakeholder group, which introduces details of our work to resolve social issues.

Covered Organizations

This Report covers Sompo Holdings, Inc., its affiliated group companies and foundations in and outside Japan. It also features some activities by group company agencies.

Reporting Period

This Report relates mainly to initiatives from April 1, 2016, to March 31, 2017, but also contains some latest initiatives and policies to provide updated information.

Publication

Annually

Publication Period

Last issue: September 2016
Current issue: September 2017
Next issue: (scheduled for) September 2017

Referenced Guidelines

●GRI Sustainability Reporting Standards*
●ISO 26000: International standard on social responsibility
●SDG Compass: The guide for business action on the SDGs
●Environmental Reporting Guidelines 2012, Japan’s Ministry of the Environment
●ISO 14064-1: Specification with guidance at the organization level for quantification and reporting of greenhouse gas emissions and removals
●Sustainability Reporting Guidelines―SPI Report Guide, Network for Sustainability Communication
●The Ten Principles of the United Nations Global Compact
●United Nations Guiding Principles on Business and Human Rights
●Charter of Corporate Behavior and Its Implementation Guidance, Keidanren (Japanese Business Federation), the 6th version

  • The details published on the Sompo Holdings CSR website and in the CSR Communication Report 2017 have been prepared in conformity with the Core option of the GRI Sustainability Reporting Standards. Please refer to the following GRI Content Index.

Planning and Editing

Sompo Holdings, Inc.
26-1, Nishi-Shinjuku 1-chome, Shinjuku-ku, Tokyo
160-8338, Japan
E-mail: csr@sompo-hd.com
TEL: +81-3-3349-3000

Disclaimer

Our CSR reports include forward-looking statements based on the Group’s management policies and plans. These statements were created based on information available at the time of compilation. Actual outcomes and results of activities may differ from such statements due to future changes in the business environment.